How to connect Google Cloud Storage and Freshdesk
Create a New Scenario to Connect Google Cloud Storage and Freshdesk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Storage, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Storage or Freshdesk will be your first step. To do this, click "Choose an app," find Google Cloud Storage or Freshdesk, and select the appropriate trigger to start the scenario.

Add the Google Cloud Storage Node
Select the Google Cloud Storage node from the app selection panel on the right.


Google Cloud Storage

Configure the Google Cloud Storage
Click on the Google Cloud Storage node to configure it. You can modify the Google Cloud Storage URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Freshdesk Node
Next, click the plus (+) icon on the Google Cloud Storage node, select Freshdesk from the list of available apps, and choose the action you need from the list of nodes within Freshdesk.


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Authenticate Freshdesk
Now, click the Freshdesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Freshdesk settings. Authentication allows you to use Freshdesk through Latenode.
Configure the Google Cloud Storage and Freshdesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud Storage and Freshdesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Google Cloud Storage, Freshdesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Storage and Freshdesk integration works as expected. Depending on your setup, data should flow between Google Cloud Storage and Freshdesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Cloud Storage and Freshdesk
Google Cloud Storage + Freshdesk + Slack: When a new file is uploaded to a Google Cloud Storage bucket, a support ticket is automatically created in Freshdesk, and a notification is sent to a Slack channel to alert the team.
Freshdesk + Google Cloud Storage + Google Sheets: When a ticket is updated in Freshdesk, its data is backed up as a file in Google Cloud Storage. Then, a summary of the ticket data is added to a Google Sheet.
Google Cloud Storage and Freshdesk integration alternatives

About Google Cloud Storage
Use Google Cloud Storage in Latenode for automated file management. Upload, download, and manage files in your workflows. Automate backups, data archiving, or image processing. Connect GCS to other apps for seamless data transfer and triggering events. Latenode's visual editor simplifies complex file-based automations.
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About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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See how Latenode works
FAQ Google Cloud Storage and Freshdesk
How can I connect my Google Cloud Storage account to Freshdesk using Latenode?
To connect your Google Cloud Storage account to Freshdesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Cloud Storage and click on "Connect".
- Authenticate your Google Cloud Storage and Freshdesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically back up Freshdesk tickets to Google Cloud Storage?
Yes, you can! Latenode allows automated backups using a visual interface, ensuring data safety. Schedule regular uploads of ticket data for secure archiving and compliance.
What types of tasks can I perform by integrating Google Cloud Storage with Freshdesk?
Integrating Google Cloud Storage with Freshdesk allows you to perform various tasks, including:
- Automatically archiving ticket attachments to Google Cloud Storage.
- Creating backups of Freshdesk data and storing them in Google Cloud Storage.
- Sharing files from Google Cloud Storage directly within Freshdesk tickets.
- Triggering workflows in Freshdesk based on file uploads to Google Cloud Storage.
- Analyzing Freshdesk data stored in Google Cloud Storage using AI steps.
How secure is connecting Google Cloud Storage through Latenode?
Latenode employs robust security measures, including encryption and secure authentication, to protect your data during the Google Cloud Storage connection.
Are there any limitations to the Google Cloud Storage and Freshdesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file transfers may impact workflow execution speed.
- API rate limits of Google Cloud Storage and Freshdesk may apply.
- Real-time synchronization of extremely large datasets isn't supported.