How to connect Google contacts and CloudTalk
Create a New Scenario to Connect Google contacts and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google contacts, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google contacts or CloudTalk will be your first step. To do this, click "Choose an app," find Google contacts or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Google contacts Node
Select the Google contacts node from the app selection panel on the right.


Google contacts

Configure the Google contacts
Click on the Google contacts node to configure it. You can modify the Google contacts URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Google contacts node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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CloudTalk

Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Google contacts and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google contacts and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Google contacts
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Webhook response

Save and Activate the Scenario
After configuring Google contacts, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google contacts and CloudTalk integration works as expected. Depending on your setup, data should flow between Google contacts and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google contacts and CloudTalk
CloudTalk + Google contacts + Google Sheets: When a new call is received in CloudTalk, the flow checks if the number exists in Google Contacts. If the number is not found, a new contact is created in Google Contacts and a new row with the call details and contact information is added to a Google Sheet.
CloudTalk + Google contacts + Slack: When a new call is received in CloudTalk, the flow searches for the caller's number in Google Contacts. If the contact is found in Google Contacts and matches VIP contact criteria, a notification is sent to a designated Slack channel alerting support about the call.
Google contacts and CloudTalk integration alternatives

About Google contacts
Sync Google Contacts with Latenode to automate contact management. Update records, trigger follow-ups, or enrich profiles based on events in other apps. Avoid manual data entry; use Latenode’s visual builder to create flows that sync contacts across your marketing and sales tools, adding custom logic without coding.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Google contacts and CloudTalk
How can I connect my Google contacts account to CloudTalk using Latenode?
To connect your Google contacts account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google contacts and click on "Connect".
- Authenticate your Google contacts and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update CloudTalk contacts from new Google contacts?
Yes, you can! Latenode's visual editor makes it easy to sync new Google contacts to CloudTalk in real-time, ensuring your call center always has the latest customer information, and improving efficiency.
What types of tasks can I perform by integrating Google contacts with CloudTalk?
Integrating Google contacts with CloudTalk allows you to perform various tasks, including:
- Automatically create new CloudTalk contacts from new Google contacts entries.
- Enrich existing CloudTalk contact details with information from Google contacts.
- Trigger CloudTalk SMS campaigns when a new contact is added to Google contacts.
- Synchronize contact updates between Google contacts and CloudTalk in real-time.
- Filter Google contacts based on specific criteria before updating CloudTalk.
How secure is my Google contacts data when using Latenode integrations?
Latenode uses secure authentication protocols and encryption to protect your Google contacts data during integration with CloudTalk, maintaining data integrity.
Are there any limitations to the Google contacts and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Initial synchronization of large contact lists can take considerable time.
- The integration is dependent on the Google contacts and CloudTalk API availability.