Google Dialogflow ES and JustCall Integration

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Connect Google Dialogflow ES to JustCall for AI-powered call centers: route calls and automate responses with custom logic and bring your own AI keys. Latenode's visual editor and affordable execution-based pricing makes scaling effortless.

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Google Dialogflow ES

JustCall

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Dialogflow ES and JustCall

Create a New Scenario to Connect Google Dialogflow ES and JustCall

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or JustCall will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or JustCall, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node

Select the Google Dialogflow ES node from the app selection panel on the right.

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Google Dialogflow ES

Configure the Google Dialogflow ES

Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Google Dialogflow ES

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Connect Google Dialogflow ES

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Run node once

Add the JustCall Node

Next, click the plus (+) icon on the Google Dialogflow ES node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.

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Google Dialogflow ES

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JustCall

Authenticate JustCall

Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.

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Google Dialogflow ES

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JustCall

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Configure the Google Dialogflow ES and JustCall Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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JustCall Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Google Dialogflow ES and JustCall Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Dialogflow ES, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and JustCall integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Dialogflow ES and JustCall

JustCall + Google Dialogflow ES + Google Sheets: When a call ends in JustCall, the associated audio is analyzed by Google Dialogflow ES to detect the intent of the call. The call outcome and intent are then logged in Google Sheets for analysis.

JustCall + Google Dialogflow ES + Slack: After a call in JustCall, the transcript is processed by Google Dialogflow ES to detect sentiment. If the sentiment is negative, the call transcript is sent to a designated Slack channel.

Google Dialogflow ES and JustCall integration alternatives

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

See how Latenode works

FAQ Google Dialogflow ES and JustCall

How can I connect my Google Dialogflow ES account to JustCall using Latenode?

To connect your Google Dialogflow ES account to JustCall on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Dialogflow ES and click on "Connect".
  • Authenticate your Google Dialogflow ES and JustCall accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically log call details in Dialogflow?

Yes, you can! Latenode's visual editor makes it easy to log JustCall details in Google Dialogflow ES, enriching conversation data and improving agent training. Automate insights effortlessly.

What types of tasks can I perform by integrating Google Dialogflow ES with JustCall?

Integrating Google Dialogflow ES with JustCall allows you to perform various tasks, including:

  • Automatically create new leads in JustCall from Dialogflow conversations.
  • Trigger outbound calls in JustCall based on Dialogflow intent recognition.
  • Send SMS notifications via JustCall after a Dialogflow interaction.
  • Update contact information in JustCall from Dialogflow user inputs.
  • Record call outcomes in Dialogflow for analysis and reporting.

What level of customization is available for Dialogflow ES on Latenode?

Latenode offers extensive customization through JavaScript code blocks and AI steps, enabling complex Dialogflow ES logic beyond simple integrations.

Are there any limitations to the Google Dialogflow ES and JustCall integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Dialogflow ES fulfillment logic may require custom JavaScript code.
  • Real-time call data synchronization depends on the JustCall API availability.
  • Large volumes of calls might require optimizing the Latenode workflow for scale.

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