Google Dialogflow ES and Kommo Integration

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Automate lead qualification by connecting Google Dialogflow ES to Kommo. Build custom lead flows visually in Latenode, enrich with AI, and use JavaScript for advanced logic. Scale affordably, paying only for execution time.

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Google Dialogflow ES

Kommo

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Dialogflow ES and Kommo

Create a New Scenario to Connect Google Dialogflow ES and Kommo

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Kommo will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Kommo, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node

Select the Google Dialogflow ES node from the app selection panel on the right.

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Google Dialogflow ES

Configure the Google Dialogflow ES

Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Kommo Node

Next, click the plus (+) icon on the Google Dialogflow ES node, select Kommo from the list of available apps, and choose the action you need from the list of nodes within Kommo.

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Authenticate Kommo

Now, click the Kommo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kommo settings. Authentication allows you to use Kommo through Latenode.

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Configure the Google Dialogflow ES and Kommo Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Google Dialogflow ES and Kommo Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Dialogflow ES, Kommo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Kommo integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Kommo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Dialogflow ES and Kommo

Google Dialogflow ES + Google Sheets + Kommo: When a user interacts with a Google Dialogflow ES chatbot, the conversation data is captured. This data, which includes user input and chatbot responses, is then added as a new row in a Google Sheets spreadsheet. Kommo monitors this spreadsheet, and updates lead details based on sheet changes.

Kommo + Google Dialogflow ES + Slack: When a new lead is created in Kommo, the system uses Google Dialogflow ES to analyze the lead's information and interaction history. If the analysis qualifies the lead based on predefined criteria (e.g., expressed interest, budget, timeline), a notification is sent to the sales team via Slack to alert them of the qualified lead.

Google Dialogflow ES and Kommo integration alternatives

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

About Kommo

Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.

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FAQ Google Dialogflow ES and Kommo

How can I connect my Google Dialogflow ES account to Kommo using Latenode?

To connect your Google Dialogflow ES account to Kommo on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Dialogflow ES and click on "Connect".
  • Authenticate your Google Dialogflow ES and Kommo accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Kommo leads from Dialogflow intents?

Yes, you can! Latenode's visual editor makes it easy to map intent data to Kommo fields. This keeps your sales pipeline current without manual data entry.

What types of tasks can I perform by integrating Google Dialogflow ES with Kommo?

Integrating Google Dialogflow ES with Kommo allows you to perform various tasks, including:

  • Create new Kommo leads from Google Dialogflow ES chatbot conversations.
  • Update existing Kommo contact information based on dialog intents.
  • Trigger Kommo sales workflows when specific intents are detected.
  • Send personalized Kommo messages based on chatbot user input.
  • Log Google Dialogflow ES conversation data within Kommo deals.

How to handle complex logic between Dialogflow ES and Kommo?

Latenode lets you add JavaScript code blocks for advanced data transformation and custom logic between Google Dialogflow ES and Kommo.

Are there any limitations to the Google Dialogflow ES and Kommo integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Google Dialogflow ES fulfillment logic might require JavaScript.
  • Kommo's API rate limits may affect high-volume data transfer.
  • Custom entity extraction in Google Dialogflow ES needs careful setup.

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