Google Dialogflow ES and Missive Integration

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Automatically route Google Dialogflow ES conversations to Missive, creating a seamless handoff to human agents when AI assistance isn't enough. Build sophisticated routing logic visually on Latenode and scale affordably, paying only for execution time.

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Google Dialogflow ES

Missive

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Dialogflow ES and Missive

Create a New Scenario to Connect Google Dialogflow ES and Missive

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Missive will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Missive, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node

Select the Google Dialogflow ES node from the app selection panel on the right.

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Google Dialogflow ES

Configure the Google Dialogflow ES

Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Google Dialogflow ES

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Connect Google Dialogflow ES

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Run node once

Add the Missive Node

Next, click the plus (+) icon on the Google Dialogflow ES node, select Missive from the list of available apps, and choose the action you need from the list of nodes within Missive.

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Google Dialogflow ES

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Missive

Authenticate Missive

Now, click the Missive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Missive settings. Authentication allows you to use Missive through Latenode.

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Google Dialogflow ES

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Missive

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Configure the Google Dialogflow ES and Missive Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Missive Oauth 2.0

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Run node once

Set Up the Google Dialogflow ES and Missive Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Dialogflow ES, Missive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Missive integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Missive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Dialogflow ES and Missive

Google Dialogflow ES + Missive + Google Sheets: When Dialogflow ES detects an intent, a new draft is created in Missive with details of the conversation. The conversation details are then logged in a Google Sheet.

Google Dialogflow ES + Missive + Jira: When a specific intent is detected in Dialogflow ES, triggered by a Missive conversation, a new issue is automatically created in Jira.

Google Dialogflow ES and Missive integration alternatives

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

About Missive

Centralize team comms in Missive and automate actions via Latenode. Monitor email, social media, and SMS, then trigger workflows based on content or sender. Automatically create tasks, update records, or send alerts. Use Latenode's visual editor and scripting for custom rules and integrations, eliminating manual triage and speeding responses.

See how Latenode works

FAQ Google Dialogflow ES and Missive

How can I connect my Google Dialogflow ES account to Missive using Latenode?

To connect your Google Dialogflow ES account to Missive on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Dialogflow ES and click on "Connect".
  • Authenticate your Google Dialogflow ES and Missive accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically escalate unanswered bot questions to live agents?

Yes, you can! Latenode allows you to create advanced workflows, escalating conversations in Missive based on Google Dialogflow ES responses, ensuring seamless customer support.

What types of tasks can I perform by integrating Google Dialogflow ES with Missive?

Integrating Google Dialogflow ES with Missive allows you to perform various tasks, including:

  • Automatically create Missive conversations from new Dialogflow ES sessions.
  • Route specific Dialogflow ES intents to dedicated Missive team inboxes.
  • Update Missive contact details based on Dialogflow ES conversation data.
  • Send custom welcome messages in Missive triggered by Dialogflow ES events.
  • Analyze conversation sentiment from Dialogflow ES within Missive threads.

CanIuseJSnodestoenhanceGoogleDialogflowESresponsesinLatenode?

Yes! Latenode allows you to use JavaScript code to manipulate data and customize Google Dialogflow ES responses, enriching interactions.

Are there any limitations to the Google Dialogflow ES and Missive integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Dialogflow ES entity extraction may require custom JavaScript parsing.
  • Missive's API rate limits can affect high-volume automated message sending.
  • Advanced state management might need dedicated data storage outside Latenode.

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