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Automatically log support tickets created via Google Dialogflow ES into TimeCamp. With Latenode's visual editor and affordable execution pricing, managing and tracking customer support efforts becomes significantly easier and more cost-effective.
Connect Google Dialogflow ES and TimeCamp in minutes with Latenode.
Create Google Dialogflow ES to TimeCamp workflow
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or TimeCamp will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or TimeCamp, and select the appropriate trigger to start the scenario.

Select the Google Dialogflow ES node from the app selection panel on the right.

Google Dialogflow ES
Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Google Dialogflow ES node, select TimeCamp from the list of available apps, and choose the action you need from the list of nodes within TimeCamp.

Google Dialogflow ES
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TimeCamp
Now, click the TimeCamp node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your TimeCamp settings. Authentication allows you to use TimeCamp through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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TimeCamp
Trigger on Webhook
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Google Dialogflow ES
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Iterator
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Webhook response
After configuring Google Dialogflow ES, TimeCamp, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Google Dialogflow ES and TimeCamp integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and TimeCamp (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Google Dialogflow ES + TimeCamp + Google Sheets: When a specific intent is detected in Google Dialogflow ES, a time entry is created in TimeCamp. This time entry information, along with the Dialogflow intent details, is then added as a new row in a Google Sheet for tracking support time.
TimeCamp + Google Dialogflow ES + Slack: When a new time entry is created in TimeCamp, the flow checks if it's associated with a support agent. If the agent has interacted with Dialogflow ES, the total tracked time is checked. If the time exceeds a defined threshold, a Slack message is sent to the manager.
About Google Dialogflow ES
Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.
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About TimeCamp
Track time in TimeCamp, then use Latenode to automate payroll, project costing, or client billing. Connect time data to accounting software or project management tools. Latenode's visual editor makes it easy to build custom workflows, avoiding manual data entry and improving reporting accuracy.
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How can I connect my Google Dialogflow ES account to TimeCamp using Latenode?
To connect your Google Dialogflow ES account to TimeCamp on Latenode, follow these steps:
Can I track billable hours from a chatbot conversation?
Yes, you can! Latenode lets you trigger TimeCamp time tracking based on Google Dialogflow ES intents. Automate your workflow and ensure accurate billing with real-time data.
What types of tasks can I perform by integrating Google Dialogflow ES with TimeCamp?
Integrating Google Dialogflow ES with TimeCamp allows you to perform various tasks, including:
HowsecureistheGoogleDialogflowESintegrationwithTimeCamponLatenode?
Latenodeemploysrobustsecuritymeasurestoprotectyourdata.Weuseindustry-standardencryptionprotocolsandsecureauthenticationmechanisms.
Are there any limitations to the Google Dialogflow ES and TimeCamp integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: