How to connect Google Groups and Intercom
Create a New Scenario to Connect Google Groups and Intercom
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Groups, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Groups or Intercom will be your first step. To do this, click "Choose an app," find Google Groups or Intercom, and select the appropriate trigger to start the scenario.

Add the Google Groups Node
Select the Google Groups node from the app selection panel on the right.

Google Groups
Configure the Google Groups
Click on the Google Groups node to configure it. You can modify the Google Groups URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the Google Groups node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Intercom

Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the Google Groups and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Groups and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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Google Groups
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Webhook response

Save and Activate the Scenario
After configuring Google Groups, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Groups and Intercom integration works as expected. Depending on your setup, data should flow between Google Groups and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Groups and Intercom
Google Groups + Intercom + Slack: When a new member is added to a Google Group, a welcome message is sent to the new member via Intercom, and a notification is sent to a specified Slack channel to inform the team.
Intercom + Google Groups + Google Sheets: When a user submits feedback via a new conversation in Intercom, the user is added to a Google Group for beta access, and their feedback details are logged in a Google Sheets spreadsheet.
Google Groups and Intercom integration alternatives
About Google Groups
Use Google Groups in Latenode to automate user management and notifications. Trigger workflows when new members join, automatically add group emails to CRMs, or send targeted updates. Latenode's visual editor makes it easy to manage group data without code, integrating them smoothly with other apps and custom logic.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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FAQ Google Groups and Intercom
How can I connect my Google Groups account to Intercom using Latenode?
To connect your Google Groups account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Groups and click on "Connect".
- Authenticate your Google Groups and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add Intercom users to a Google Group?
Yes, you can! Latenode lets you automate this, ensuring new Intercom users are added to relevant Google Groups. Maintain group membership and enhance communication effortlessly.
What types of tasks can I perform by integrating Google Groups with Intercom?
Integrating Google Groups with Intercom allows you to perform various tasks, including:
- Automatically adding new Intercom users to specific Google Groups.
- Triggering Intercom messages based on Google Groups activity.
- Updating Intercom user attributes from Google Groups data.
- Creating Intercom conversations from new Google Groups posts.
- Sending summary reports from Intercom to Google Groups.
Can I filter Google Groups emails before sending to Intercom?
Yes, you can! Latenode lets you filter emails based on keywords or sender before triggering Intercom actions, optimizing your workflow and data relevance.
Are there any limitations to the Google Groups and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Google Groups and Intercom may affect high-volume workflows.
- Complex filtering logic may require JavaScript knowledge.
- Attachments from Google Groups emails are not directly supported in Intercom messages.