How to connect Google Sheets and Zoho Desk
Create a New Scenario to Connect Google Sheets and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Sheets, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Sheets or Zoho Desk will be your first step. To do this, click "Choose an app," find Google Sheets or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Google Sheets Node
Select the Google Sheets node from the app selection panel on the right.

Google Sheets
Configure the Google Sheets
Click on the Google Sheets node to configure it. You can modify the Google Sheets URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Google Sheets node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Zoho Desk
Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Google Sheets and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Sheets and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Sheets, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Sheets and Zoho Desk integration works as expected. Depending on your setup, data should flow between Google Sheets and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Sheets and Zoho Desk
Zoho Desk + Google Sheets + Slack: When a new ticket comment is added to Zoho Desk, the details are added as a new row in a Google Sheet. Then, a daily summary of new comments is sent to a designated Slack channel.
Zoho Desk + Google Sheets + Google Calendar: When a new ticket is created in Zoho Desk, the details are logged in a Google Sheet. Simultaneously, a follow-up event is created in Google Calendar to ensure timely action.
Google Sheets and Zoho Desk integration alternatives
About Google Sheets
Use Google Sheets in Latenode to automate data entry, reporting, and analysis. Read/write data to spreadsheets as part of larger workflows triggered by events or schedules. Avoid manual updates by linking Sheets to other apps. Integrate data from any source via API and transform it into actionable insights.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Google Sheets and Zoho Desk
How can I connect my Google Sheets account to Zoho Desk using Latenode?
To connect your Google Sheets account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Sheets and click on "Connect".
- Authenticate your Google Sheets and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from new Google Sheet rows?
Yes, easily. Latenode's visual editor simplifies this. Trigger ticket creation when new rows are added, saving manual data entry and improving response times.
What types of tasks can I perform by integrating Google Sheets with Zoho Desk?
Integrating Google Sheets with Zoho Desk allows you to perform various tasks, including:
- Create new Zoho Desk tickets from new rows in a Google Sheet.
- Update Google Sheets with data from new or updated Zoho Desk tickets.
- Search Google Sheets for existing data to enrich Zoho Desk tickets.
- Trigger reports in Google Sheets based on Zoho Desk ticket status.
- Sync customer contact details between Google Sheets and Zoho Desk.
Can I use custom formulas from Google Sheets in my Latenode automations?
Yes! Latenode lets you access any data, including calculated fields. Use JavaScript blocks for even more complex sheet logic.
Are there any limitations to the Google Sheets and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large data transfers can impact workflow execution speed.
- Real-time syncing depends on API rate limits of both services.
- Complex Google Sheet formulas may require JavaScript adjustments.