Google Vertex AI and Zoho Desk Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically analyze Zoho Desk tickets using Google Vertex AI for sentiment and topic. Latenode's visual editor makes this complex AI workflow simple, scalable, and affordable thanks to execution-based pricing.

Swap Apps

Google Vertex AI

Zoho Desk

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect Google Vertex AI and Zoho Desk

Create a New Scenario to Connect Google Vertex AI and Zoho Desk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Vertex AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Vertex AI or Zoho Desk will be your first step. To do this, click "Choose an app," find Google Vertex AI or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Google Vertex AI Node

Select the Google Vertex AI node from the app selection panel on the right.

+
1

Google Vertex AI

Configure the Google Vertex AI

Click on the Google Vertex AI node to configure it. You can modify the Google Vertex AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

Google Vertex AI

Node type

#1 Google Vertex AI

/

Name

Untitled

Connection *

Select

Map

Connect Google Vertex AI

Sign In

Run node once

Add the Zoho Desk Node

Next, click the plus (+) icon on the Google Vertex AI node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

1

Google Vertex AI

+
2

Zoho Desk

Authenticate Zoho Desk

Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.

1

Google Vertex AI

+
2

Zoho Desk

Node type

#2 Zoho Desk

/

Name

Untitled

Connection *

Select

Map

Connect Zoho Desk

Sign In

Run node once

Configure the Google Vertex AI and Zoho Desk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

Google Vertex AI

+
2

Zoho Desk

Node type

#2 Zoho Desk

/

Name

Untitled

Connection *

Select

Map

Connect Zoho Desk

Zoho Desk Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Google Vertex AI and Zoho Desk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

6

AI Anthropic Claude 3

+
7

Zoho Desk

1

Trigger on Webhook

2

Google Vertex AI

3

Iterator

+
4

Webhook response

Save and Activate the Scenario

After configuring Google Vertex AI, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Vertex AI and Zoho Desk integration works as expected. Depending on your setup, data should flow between Google Vertex AI and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Vertex AI and Zoho Desk

Zoho Desk + Google Vertex AI + Slack: When a new ticket is created in Zoho Desk, the ticket content is analyzed for sentiment using Google Vertex AI. If the sentiment is negative, a message is sent to a designated Slack channel to alert the team for immediate action.

Zoho Desk + Google Vertex AI + Google Sheets: When a new ticket is created in Zoho Desk, Google Vertex AI analyzes the ticket to categorize it. A summary of the ticket and its category are then logged in a Google Sheet for reporting purposes.

Google Vertex AI and Zoho Desk integration alternatives

About Google Vertex AI

Use Vertex AI in Latenode to build AI-powered automation. Quickly integrate machine learning models for tasks like sentiment analysis or image recognition. Automate data enrichment or content moderation workflows without complex coding. Latenode’s visual editor makes it easier to chain AI tasks and scale them reliably, paying only for the execution time of each flow.

About Zoho Desk

Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.

See how Latenode works

FAQ Google Vertex AI and Zoho Desk

How can I connect my Google Vertex AI account to Zoho Desk using Latenode?

To connect your Google Vertex AI account to Zoho Desk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Vertex AI and click on "Connect".
  • Authenticate your Google Vertex AI and Zoho Desk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically analyze ticket sentiment and tag them?

Yes, you can! Latenode enables this automation. Use Vertex AI to analyze sentiment from Zoho Desk tickets, then automatically tag them based on the results for better prioritization.

What types of tasks can I perform by integrating Google Vertex AI with Zoho Desk?

Integrating Google Vertex AI with Zoho Desk allows you to perform various tasks, including:

  • Classifying incoming Zoho Desk tickets using Vertex AI's natural language capabilities.
  • Summarizing long customer conversations from Zoho Desk using Vertex AI's text summarization.
  • Generating suggested responses for support agents in Zoho Desk with Vertex AI.
  • Identifying trending issues in Zoho Desk tickets via Vertex AI topic modeling.
  • Enriching Zoho Desk tickets with additional data extracted by Vertex AI from other sources.

What Vertex AI model types are best for Latenode automations?

Latenode supports a wide array of models. Consider Vertex AI's text models for natural language tasks like sentiment analysis and classification within your workflows.

Are there any limitations to the Google Vertex AI and Zoho Desk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Vertex AI models may require significant processing time, impacting workflow speed.
  • Zoho Desk API rate limits can affect the number of requests processed in a given timeframe.
  • Custom Vertex AI models require prior training and may need adjustments for optimal accuracy.

Try now