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Automatically update your CloudTalk contact list from Grist spreadsheets to keep your sales and support teams aligned. Latenode’s visual editor makes complex logic simple, and affordable pricing scales as your business grows.
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Create a New Scenario to Connect Grist and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Grist, triggered by another scenario, or executed manually (for testing purposes). In most cases, Grist or CloudTalk will be your first step. To do this, click "Choose an app," find Grist or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Grist Node
Select the Grist node from the app selection panel on the right.
Grist
Add the CloudTalk Node
Next, click the plus (+) icon on the Grist node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Grist
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Grist and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Grist and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Grist
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Grist, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Grist and CloudTalk integration works as expected. Depending on your setup, data should flow between Grist and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Grist + Slack: When a new call comes into CloudTalk, if the call is missed, a new row is created in Grist to track follow-up actions. Then, a notification is sent to a designated Slack channel to alert the sales team of the missed call and the new Grist entry.
CloudTalk + Grist + HubSpot: When a new call occurs in CloudTalk, the system updates the corresponding contact's details in a Grist spreadsheet. This updated information is then synchronized with the contact's profile in HubSpot, ensuring all platforms have the most current contact information.
About Grist
Use Grist in Latenode to build custom data dashboards and manage complex data sets within your automation workflows. Trigger flows based on Grist updates, or write data back to Grist after processing. Add custom logic with JavaScript and scale without per-step fees, creating powerful data-driven automations.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Grist account to CloudTalk using Latenode?
To connect your Grist account to CloudTalk on Latenode, follow these steps:
Can I automatically update Grist with new CloudTalk call data?
Yes, you can! Latenode lets you create real-time workflows, ensuring your Grist sheets are updated with CloudTalk call information, giving you instant insights.
What types of tasks can I perform by integrating Grist with CloudTalk?
Integrating Grist with CloudTalk allows you to perform various tasks, including:
How do I transform CloudTalk data before saving it to Grist?
Latenode offers flexible data transformation via JavaScript blocks, letting you format CloudTalk data before it reaches Grist.
Are there any limitations to the Grist and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: