How to connect Gumroad and Zoho Desk
Create a New Scenario to Connect Gumroad and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Gumroad, triggered by another scenario, or executed manually (for testing purposes). In most cases, Gumroad or Zoho Desk will be your first step. To do this, click "Choose an app," find Gumroad or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the Gumroad Node
Select the Gumroad node from the app selection panel on the right.


Gumroad

Add the Zoho Desk Node
Next, click the plus (+) icon on the Gumroad node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Zoho Desk

Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Gumroad and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Gumroad and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Gumroad
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Gumroad, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Gumroad and Zoho Desk integration works as expected. Depending on your setup, data should flow between Gumroad and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Gumroad and Zoho Desk
Gumroad + Zoho Desk + Slack: When a new sale occurs in Gumroad, a support ticket is automatically created in Zoho Desk. Then, a notification is sent to a designated Slack channel to alert the team about the new ticket.
Zoho Desk + Gumroad + Google Sheets: When a new ticket is created in Zoho Desk, the flow checks for corresponding Gumroad purchase information using the contact's email. If a purchase is found, the ticket details are logged in Google Sheets for reporting purposes.
Gumroad and Zoho Desk integration alternatives

About Gumroad
Automate Gumroad sales & customer workflows with Latenode. When a sale occurs, trigger follow-up emails, add customers to your CRM, or update inventory. Latenode’s visual editor lets you design complex logic without code, adding custom actions or data transforms. Scale your e-commerce without manual steps.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ Gumroad and Zoho Desk
How can I connect my Gumroad account to Zoho Desk using Latenode?
To connect your Gumroad account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Gumroad and click on "Connect".
- Authenticate your Gumroad and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets for new Gumroad purchases?
Yes, you can! Latenode enables this automation, streamlining support workflows. Automatically create tickets, ensuring faster response times and happier customers.
What types of tasks can I perform by integrating Gumroad with Zoho Desk?
Integrating Gumroad with Zoho Desk allows you to perform various tasks, including:
- Create a Zoho Desk ticket when a new Gumroad product is purchased.
- Update customer details in Zoho Desk from Gumroad purchase information.
- Send personalized thank-you notes via Zoho Desk for Gumroad sales.
- Track Gumroad sales data within Zoho Desk reports.
- Automatically resolve tickets upon refund in Gumroad.
Can I customize Gumroad data before it enters Zoho Desk on Latenode?
Yes! Use Latenode’s JavaScript and AI blocks to transform or filter data, ensuring clean, relevant information in Zoho Desk.
Are there any limitations to the Gumroad and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Gumroad and Zoho Desk APIs apply.
- Initial setup requires authentication for both services.