How to connect Help Scout and ZeroBounce
Create a New Scenario to Connect Help Scout and ZeroBounce
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Help Scout, triggered by another scenario, or executed manually (for testing purposes). In most cases, Help Scout or ZeroBounce will be your first step. To do this, click "Choose an app," find Help Scout or ZeroBounce, and select the appropriate trigger to start the scenario.

Add the Help Scout Node
Select the Help Scout node from the app selection panel on the right.


Help Scout

Configure the Help Scout
Click on the Help Scout node to configure it. You can modify the Help Scout URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ZeroBounce Node
Next, click the plus (+) icon on the Help Scout node, select ZeroBounce from the list of available apps, and choose the action you need from the list of nodes within ZeroBounce.


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ZeroBounce

Authenticate ZeroBounce
Now, click the ZeroBounce node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ZeroBounce settings. Authentication allows you to use ZeroBounce through Latenode.
Configure the Help Scout and ZeroBounce Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Help Scout and ZeroBounce Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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ZeroBounce
Trigger on Webhook
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Help Scout
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Help Scout, ZeroBounce, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Help Scout and ZeroBounce integration works as expected. Depending on your setup, data should flow between Help Scout and ZeroBounce (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Help Scout and ZeroBounce
Help Scout + ZeroBounce + Slack: When a new conversation is created in Help Scout, the customer's email address is validated using ZeroBounce. If the email is invalid, a message is sent to a Slack channel to alert the team.
Help Scout + ZeroBounce + Google Sheets: When a new conversation is created in Help Scout, the associated email address is validated through ZeroBounce. The email and its validation result are then logged in Google Sheets for reporting and analysis.
Help Scout and ZeroBounce integration alternatives

About Help Scout
Automate Help Scout within Latenode to streamline support workflows. Automatically escalate urgent tickets, update customer profiles, and trigger proactive outreach based on support interactions. Centralize Help Scout data with other systems in visual workflows. Use AI and scripting for advanced routing or analysis.
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About ZeroBounce
Use ZeroBounce in Latenode to automatically validate email addresses in your workflows. Stop sending emails to invalid addresses and improve deliverability. Integrate it with your CRM or forms to clean data on entry. Automate list hygiene and get better results by removing bounces, all within visual Latenode flows.
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See how Latenode works
FAQ Help Scout and ZeroBounce
How can I connect my Help Scout account to ZeroBounce using Latenode?
To connect your Help Scout account to ZeroBounce on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Help Scout and click on "Connect".
- Authenticate your Help Scout and ZeroBounce accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically validate email addresses from new Help Scout tickets?
Yes, you can! Latenode lets you automate email validation with ZeroBounce whenever a new Help Scout ticket is created. Ensure data quality and improve customer communication.
What types of tasks can I perform by integrating Help Scout with ZeroBounce?
Integrating Help Scout with ZeroBounce allows you to perform various tasks, including:
- Validate email addresses added to Help Scout customer profiles.
- Trigger email marketing campaigns based on ZeroBounce validation results.
- Update Help Scout custom fields with ZeroBounce email validation data.
- Automatically unsubscribe invalid email addresses from Help Scout mailings.
- Log ZeroBounce validation details in Help Scout ticket notes for audits.
Can I use custom JavaScript code within my Help Scout workflows?
Yes! Latenode allows you to embed custom JavaScript code within your workflows, enabling complex data transformations and logic within your Help Scout automations.
Are there any limitations to the Help Scout and ZeroBounce integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Help Scout and ZeroBounce APIs may affect high-volume workflows.
- Complex data transformations may require JavaScript knowledge for optimal implementation.
- Historical data validation requires manual initiation outside of automated workflows.