How to connect HubSpot and Zoho Desk
Create a New Scenario to Connect HubSpot and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a HubSpot, triggered by another scenario, or executed manually (for testing purposes). In most cases, HubSpot or Zoho Desk will be your first step. To do this, click "Choose an app," find HubSpot or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the HubSpot Node
Select the HubSpot node from the app selection panel on the right.

HubSpot
Add the Zoho Desk Node
Next, click the plus (+) icon on the HubSpot node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.

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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the HubSpot and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the HubSpot and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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HubSpot
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Webhook response
Save and Activate the Scenario
After configuring HubSpot, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the HubSpot and Zoho Desk integration works as expected. Depending on your setup, data should flow between HubSpot and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect HubSpot and Zoho Desk
HubSpot + Zoho Desk + Slack: When a new contact is added to HubSpot, a ticket is created in Zoho Desk to follow up. The sales team is then notified in a Slack channel about the new lead and the created ticket.
Zoho Desk + HubSpot + Google Sheets: When a ticket is updated in Zoho Desk, the associated contact's information in HubSpot is updated to reflect the ticket status. A new row is added to a Google Sheet to log the ticket update and contact information.
HubSpot and Zoho Desk integration alternatives
About HubSpot
Sync HubSpot contacts, deals, and marketing data with other apps in Latenode for automated workflows. Update records, trigger email sequences based on behavior, or generate reports. Use Latenode’s visual editor and affordable pricing to build complex, scalable marketing automation without code or per-step fees. Connect to CRMs, databases, and analytics tools.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ HubSpot and Zoho Desk
How can I connect my HubSpot account to Zoho Desk using Latenode?
To connect your HubSpot account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select HubSpot and click on "Connect".
- Authenticate your HubSpot and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync new HubSpot contacts to Zoho Desk?
Yes, with Latenode you can! Automatically sync new HubSpot contacts to Zoho Desk to keep your customer data consistent. Latenode's visual editor simplifies complex data mapping for seamless integration.
What types of tasks can I perform by integrating HubSpot with Zoho Desk?
Integrating HubSpot with Zoho Desk allows you to perform various tasks, including:
- Create a Zoho Desk ticket when a new HubSpot form is submitted.
- Update HubSpot contacts when a ticket is resolved in Zoho Desk.
- Synchronize contact properties between HubSpot and Zoho Desk.
- Create new HubSpot deals when a new Zoho Desk ticket is created.
- Trigger email sequences in HubSpot based on Zoho Desk ticket status.
HowdoesLatenodehandlecustomfieldsfromHubSpotwhenintegratingwithZohoDesk?
Latenode provides advanced data mapping capabilities, allowing you to easily map custom fields between HubSpot and Zoho Desk to ensure data accuracy.
Are there any limitations to the HubSpot and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial data migration needs to be handled separately.
- Complex workflows may require JavaScript coding for advanced transformations.
- Rate limits imposed by HubSpot and Zoho Desk APIs may affect performance.