Insightly and OpenPhone Integration

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Automatically log OpenPhone calls and texts to Insightly, creating a single source of truth for customer interactions. Latenode's low-code flexibility allows for advanced customization and workflow fine-tuning, plus you pay only for execution time, not per step.

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Insightly

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Insightly and OpenPhone

Create a New Scenario to Connect Insightly and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Insightly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Insightly or OpenPhone will be your first step. To do this, click "Choose an app," find Insightly or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Insightly Node

Select the Insightly node from the app selection panel on the right.

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Insightly

Configure the Insightly

Click on the Insightly node to configure it. You can modify the Insightly URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Insightly

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Connect Insightly

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Insightly node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Insightly

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Insightly

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OpenPhone

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Connection *

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Connect OpenPhone

Sign In

Run node once

Configure the Insightly and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Insightly and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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OpenPhone

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Webhook response

Save and Activate the Scenario

After configuring Insightly, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Insightly and OpenPhone integration works as expected. Depending on your setup, data should flow between Insightly and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Insightly and OpenPhone

Insightly + OpenPhone + Slack: When a deal reaches the 'Closed Won' stage in Insightly, a congratulatory text message is sent to the deal owner via OpenPhone, and a celebratory message is posted in a designated Slack channel.

OpenPhone + Insightly + Google Sheets: Upon the conclusion of a call in OpenPhone, the call details, including the contact information, are logged to the corresponding contact record in Insightly and simultaneously recorded in a Google Sheet for reporting and analysis purposes.

Insightly and OpenPhone integration alternatives

About Insightly

Sync Insightly CRM with other apps inside Latenode to automate sales processes. Update records, trigger follow-ups, or create tasks based on new leads or deals. Latenode offers flexible logic, custom JavaScript, and direct data transfer between Insightly and other services, improving your sales workflow without code.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Insightly and OpenPhone

How can I connect my Insightly account to OpenPhone using Latenode?

To connect your Insightly account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Insightly and click on "Connect".
  • Authenticate your Insightly and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically log OpenPhone calls in Insightly?

Yes, you can! Latenode's visual editor makes it easy to log OpenPhone calls as activities in Insightly. Enhance your reporting and maintain a complete record of customer interactions.

What types of tasks can I perform by integrating Insightly with OpenPhone?

Integrating Insightly with OpenPhone allows you to perform various tasks, including:

  • Create new Insightly contacts from OpenPhone call recordings.
  • Send SMS messages via OpenPhone when an Insightly opportunity changes stage.
  • Update Insightly records with notes from OpenPhone conversations.
  • Trigger OpenPhone calls when a new task is created in Insightly.
  • Automatically create follow-up tasks in Insightly based on OpenPhone call outcomes.

Can I use JavaScript to transform data between Insightly and OpenPhone?

Yes! Latenode lets you use JavaScript code to transform data, offering unmatched flexibility in adapting data formats between Insightly and OpenPhone.

Are there any limitations to the Insightly and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Insightly custom field types may require custom JavaScript transformation.
  • OpenPhone's API rate limits could affect high-volume, real-time workflows.
  • Initial setup may require some familiarity with both Insightly and OpenPhone APIs.

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