How to connect Instagram for Business and Moxie
Create a New Scenario to Connect Instagram for Business and Moxie
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Instagram for Business, triggered by another scenario, or executed manually (for testing purposes). In most cases, Instagram for Business or Moxie will be your first step. To do this, click "Choose an app," find Instagram for Business or Moxie, and select the appropriate trigger to start the scenario.

Add the Instagram for Business Node
Select the Instagram for Business node from the app selection panel on the right.

Instagram for Business
Configure the Instagram for Business
Click on the Instagram for Business node to configure it. You can modify the Instagram for Business URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moxie Node
Next, click the plus (+) icon on the Instagram for Business node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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Authenticate Moxie
Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.
Configure the Instagram for Business and Moxie Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Instagram for Business and Moxie Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Moxie
Trigger on Webhook
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Instagram for Business
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Instagram for Business, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Instagram for Business and Moxie integration works as expected. Depending on your setup, data should flow between Instagram for Business and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Instagram for Business and Moxie
Instagram for Business + Moxie + Slack: When new media is posted on Instagram, check for positive comments using sentiment analysis within Moxie. If positive feedback is detected, send a notification to a designated Slack channel to alert the team.
Moxie + Instagram for Business + Google Sheets: Analyze customer interactions within Moxie using available data and post key insights on Instagram as a photo post. Simultaneously, record the data used for the Instagram post in Google Sheets for tracking and analysis.
Instagram for Business and Moxie integration alternatives
About Instagram for Business
Automate Instagram for Business tasks within Latenode to streamline marketing and social media management. Automatically post content, track engagement, and gather competitor insights. Route data to spreadsheets or CRMs. Latenode’s visual editor and flexible logic let you build custom workflows that adapt to changing needs without code.
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About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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See how Latenode works
FAQ Instagram for Business and Moxie
How can I connect my Instagram for Business account to Moxie using Latenode?
To connect your Instagram for Business account to Moxie on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Instagram for Business and click on "Connect".
- Authenticate your Instagram for Business and Moxie accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Moxie tickets from Instagram comments?
Yes, you can! Latenode allows you to create automated workflows, triggering Moxie ticket creation from new Instagram for Business comments. This ensures faster support and better customer engagement.
What types of tasks can I perform by integrating Instagram for Business with Moxie?
Integrating Instagram for Business with Moxie allows you to perform various tasks, including:
- Create Moxie tickets for negative comments on Instagram posts.
- Send automated responses to common questions via Moxie chat.
- Log Instagram engagement metrics in Moxie customer profiles.
- Escalate urgent Instagram inquiries to Moxie support agents.
- Trigger Moxie follow-up actions based on Instagram ad campaign results.
How to automate customer support using Instagram on Latenode?
Use Latenode to monitor Instagram for Business comments and messages, then automatically create Moxie support tickets and assign them to relevant agents.
Are there any limitations to the Instagram for Business and Moxie integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Instagram for Business and Moxie APIs may affect high-volume workflows.
- Historical data migration between Instagram for Business and Moxie may require custom scripting.
- Complex conditional logic may necessitate JavaScript code within Latenode workflows.