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Automatically forward user feedback from Instagram for Business posts to Userback, creating actionable tasks faster. Latenode's visual editor and affordable pay-by-execution pricing lets you customize and scale this feedback loop without breaking the bank or needing code.
Connect Instagram for Business and Userback in minutes with Latenode.
Create Instagram for Business to Userback workflow
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Instagram for Business
Userback
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Create a New Scenario to Connect Instagram for Business and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Instagram for Business, triggered by another scenario, or executed manually (for testing purposes). In most cases, Instagram for Business or Userback will be your first step. To do this, click "Choose an app," find Instagram for Business or Userback, and select the appropriate trigger to start the scenario.
Add the Instagram for Business Node
Select the Instagram for Business node from the app selection panel on the right.
Instagram for Business
Configure the Instagram for Business
Click on the Instagram for Business node to configure it. You can modify the Instagram for Business URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Instagram for Business node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
Instagram for Business
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Instagram for Business and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Instagram for Business and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Instagram for Business
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Instagram for Business, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Instagram for Business and Userback integration works as expected. Depending on your setup, data should flow between Instagram for Business and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Userback + Instagram for Business + Slack: When new feedback is created in Userback, the automation checks if the feedback mentions a specific Instagram media. If it does, a notification is sent to a Slack channel to alert the team.
Userback + Instagram for Business + Google Sheets: When new feedback is created in Userback, and it pertains to an Instagram post, the feedback details (including comments) are added as a new row in a Google Sheet for content performance tracking and analysis.
About Instagram for Business
Automate Instagram for Business tasks within Latenode to streamline marketing and social media management. Automatically post content, track engagement, and gather competitor insights. Route data to spreadsheets or CRMs. Latenode’s visual editor and flexible logic let you build custom workflows that adapt to changing needs without code.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
Related categories
How can I connect my Instagram for Business account to Userback using Latenode?
To connect your Instagram for Business account to Userback on Latenode, follow these steps:
Can I automatically create Userback tickets from Instagram comments?
Yes, you can! Latenode's visual editor makes it easy to trigger Userback tickets from Instagram comments, ensuring faster feedback integration and improved customer satisfaction.
What types of tasks can I perform by integrating Instagram for Business with Userback?
Integrating Instagram for Business with Userback allows you to perform various tasks, including:
Can I use JavaScript functions to transform data between apps?
Yes! Latenode allows you to use JavaScript to format and transform data, ensuring seamless integration of Instagram for Business and Userback data.
Are there any limitations to the Instagram for Business and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: