Instantly and LiveChat Integration

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Automatically qualify leads from Instantly email campaigns in LiveChat. Latenode's visual editor makes complex lead routing simple, while custom JavaScript blocks unlock advanced scoring logic. Scale affordably and engage hot leads faster.

Swap Apps

Instantly

LiveChat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Instantly and LiveChat

Create a New Scenario to Connect Instantly and LiveChat

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Instantly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Instantly or LiveChat will be your first step. To do this, click "Choose an app," find Instantly or LiveChat, and select the appropriate trigger to start the scenario.

Add the Instantly Node

Select the Instantly node from the app selection panel on the right.

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Instantly

Configure the Instantly

Click on the Instantly node to configure it. You can modify the Instantly URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Instantly

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Run node once

Add the LiveChat Node

Next, click the plus (+) icon on the Instantly node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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Authenticate LiveChat

Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.

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Configure the Instantly and LiveChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

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Run node once

Set Up the Instantly and LiveChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Instantly, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Instantly and LiveChat integration works as expected. Depending on your setup, data should flow between Instantly and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Instantly and LiveChat

Instantly + LiveChat + Slack: When a new lead is created in Instantly, a chat is initiated in LiveChat. A notification is then sent to a Slack channel to inform the team about the new lead and active chat.

LiveChat + Instantly + Google Sheets: When a LiveChat chat is deactivated, the chat transcript data, along with relevant Instantly campaign data (searched by lead email or similar identifier), is added as a new row in Google Sheets for performance analysis.

Instantly and LiveChat integration alternatives

About Instantly

Use Instantly in Latenode to automate email outreach at scale. Connect Instantly to your CRM, database, or lead sources and build automated sequences based on triggers. Enrich data and route responses using Latenode's visual editor and JS node for custom logic β€” all without per-step pricing limits.

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

See how Latenode works

FAQ Instantly and LiveChat

How can I connect my Instantly account to LiveChat using Latenode?

To connect your Instantly account to LiveChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Instantly and click on "Connect".
  • Authenticate your Instantly and LiveChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update LiveChat when Instantly finds leads?

Yes, you can! Latenode allows real-time updates via webhooks, ensuring LiveChat agents have the latest lead info, improving engagement and response times. No coding needed!

What types of tasks can I perform by integrating Instantly with LiveChat?

Integrating Instantly with LiveChat allows you to perform various tasks, including:

  • Automatically adding new Instantly leads as LiveChat contacts.
  • Sending personalized LiveChat messages to leads found by Instantly.
  • Triggering Instantly campaigns based on LiveChat conversation outcomes.
  • Updating lead information in Instantly based on LiveChat interactions.
  • Notifying sales teams via LiveChat when Instantly finds high-value leads.

Can I use custom JavaScript code with my Instantly-LiveChat workflows?

Yes! Latenode allows custom JavaScript within workflows, enabling advanced data manipulation and tailored integrations beyond standard options.

Are there any limitations to the Instantly and LiveChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of the Instantly and LiveChat APIs may affect high-volume workflows.
  • Complex data transformations might require custom JavaScript coding.
  • Real-time updates depend on the stability of the Instantly and LiveChat APIs.

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