How to connect Instantly and Userback
Create a New Scenario to Connect Instantly and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Instantly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Instantly or Userback will be your first step. To do this, click "Choose an app," find Instantly or Userback, and select the appropriate trigger to start the scenario.

Add the Instantly Node
Select the Instantly node from the app selection panel on the right.

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Configure the Instantly
Click on the Instantly node to configure it. You can modify the Instantly URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Instantly node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Instantly and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Instantly and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Instantly, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Instantly and Userback integration works as expected. Depending on your setup, data should flow between Instantly and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Instantly and Userback
Userback + Slack: When new feedback is created in Userback, a notification is sent to a designated Slack channel to alert the team.
Userback + Google Sheets: When new feedback related to Instantly campaigns is created in Userback, the details are logged in a Google Sheet for analysis.
Instantly and Userback integration alternatives
About Instantly
Use Instantly in Latenode to automate email outreach at scale. Connect Instantly to your CRM, database, or lead sources and build automated sequences based on triggers. Enrich data and route responses using Latenode's visual editor and JS node for custom logic — all without per-step pricing limits.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Instantly and Userback
How can I connect my Instantly account to Userback using Latenode?
To connect your Instantly account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Instantly and click on "Connect".
- Authenticate your Instantly and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from Instantly leads?
Yes, you can! Latenode’s visual editor makes it easy. Automatically create Userback tickets for new Instantly leads, ensuring prompt feedback collection and improved user experience.
What types of tasks can I perform by integrating Instantly with Userback?
Integrating Instantly with Userback allows you to perform various tasks, including:
- Create new Userback feedback items from positive Instantly campaign responses.
- Update Userback tickets based on Instantly campaign performance metrics.
- Send thank you messages via Instantly to users who submit feedback on Userback.
- Trigger Instantly campaigns when specific feedback is received in Userback.
- Centralize lead feedback from Instantly campaigns within your Userback dashboard.
How easily can I scale Instantly automations inside Latenode?
Latenode’s architecture allows effortless scaling. Handle increased Instantly volumes without performance bottlenecks, using built-in scaling options and monitoring.
Are there any limitations to the Instantly and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data syncing might be subject to API rate limits of Instantly and Userback.
- Complex data transformations might require JavaScript knowledge.
- Historical data migration from Instantly to Userback needs manual setup.