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Automatically create Zoho Desk tickets from Instantly leads to streamline customer support. Latenode’s visual editor and affordable pricing let you scale complex workflows with custom logic and real-time data.
Connect Instantly and Zoho Desk in minutes with Latenode.
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Create a New Scenario to Connect Instantly and Zoho Desk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Instantly, triggered by another scenario, or executed manually (for testing purposes). In most cases, Instantly or Zoho Desk will be your first step. To do this, click "Choose an app," find Instantly or Zoho Desk, and select the appropriate trigger to start the scenario.
Add the Instantly Node
Select the Instantly node from the app selection panel on the right.
Instantly
Configure the Instantly
Click on the Instantly node to configure it. You can modify the Instantly URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the Instantly node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.
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Zoho Desk
Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the Instantly and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Instantly and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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Instantly
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Instantly, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Instantly and Zoho Desk integration works as expected. Depending on your setup, data should flow between Instantly and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Instantly + Zoho Desk + Slack: When a new lead is created in Instantly, a ticket is created in Zoho Desk. Subsequently, a message is sent to a designated Slack channel to notify the team about the new lead and corresponding ticket.
Zoho Desk + Instantly + Google Sheets: When a new ticket comment is added in Zoho Desk, find leads via Instantly and then Log Zoho Desk ticket details and leads details in Google Sheets.
About Instantly
Use Instantly in Latenode to automate email outreach at scale. Connect Instantly to your CRM, database, or lead sources and build automated sequences based on triggers. Enrich data and route responses using Latenode's visual editor and JS node for custom logic — all without per-step pricing limits.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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How can I connect my Instantly account to Zoho Desk using Latenode?
To connect your Instantly account to Zoho Desk on Latenode, follow these steps:
Can I automatically create Zoho Desk tickets from Instantly leads?
Yes, you can! Latenode's visual editor makes it easy. Automatically generate tickets, assign agents, and track lead progress seamlessly. Improve your response time!
What types of tasks can I perform by integrating Instantly with Zoho Desk?
Integrating Instantly with Zoho Desk allows you to perform various tasks, including:
How does Latenode handle large Instantly contact lists for Zoho Desk?
Latenode is built for scale. Process thousands of contacts efficiently with background processing, ensuring smooth data transfer from Instantly to Zoho Desk.
Are there any limitations to the Instantly and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: