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Automatically summarize and tag Intercom conversations using AI: Mistral. Latenode's visual editor makes it easy to bring your own AI keys and scale customer support automations affordably, adding custom logic with JavaScript when needed.
Connect Intercom and AI: Mistral in minutes with Latenode.
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Create a New Scenario to Connect Intercom and AI: Mistral
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or AI: Mistral will be your first step. To do this, click "Choose an app," find Intercom or AI: Mistral, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI: Mistral Node
Next, click the plus (+) icon on the Intercom node, select AI: Mistral from the list of available apps, and choose the action you need from the list of nodes within AI: Mistral.
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AI: Mistral
Authenticate AI: Mistral
Now, click the AI: Mistral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI: Mistral settings. Authentication allows you to use AI: Mistral through Latenode.
Configure the Intercom and AI: Mistral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and AI: Mistral Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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AI: Mistral
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, AI: Mistral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and AI: Mistral integration works as expected. Depending on your setup, data should flow between Intercom and AI: Mistral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + AI: Mistral + Slack: When a new conversation is created in Intercom, its content is sent to Mistral for summarization. The summary is then posted to a designated Slack channel.
Intercom + AI: Mistral + Google Sheets: When a new conversation is created in Intercom, the chat transcript is sent to Mistral for sentiment analysis. The sentiment score, along with relevant conversation details, is then logged in a Google Sheet.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About AI: Mistral
Use AI: Mistral in Latenode to automate content creation, text summarization, and data extraction tasks. Connect it to your workflows for automated email generation or customer support ticket analysis. Build custom logic and scale complex text-based processes without code, paying only for execution time.
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How can I connect my Intercom account to AI: Mistral using Latenode?
To connect your Intercom account to AI: Mistral on Latenode, follow these steps:
Can I automatically summarize Intercom conversations with AI: Mistral?
Yes, you can! Latenode allows you to build workflows that trigger AI: Mistral to summarize Intercom conversations for efficient agent reviews and improved support quality.
What types of tasks can I perform by integrating Intercom with AI: Mistral?
Integrating Intercom with AI: Mistral allows you to perform various tasks, including:
What Intercom data can I access and use within Latenode?
You can access conversations, users, companies, and events, allowing you to automate complex workflows and build custom integrations.
Are there any limitations to the Intercom and AI: Mistral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: