Intercom and Campaign Monitor Integration

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Automatically add new Intercom leads to Campaign Monitor for targeted email campaigns. Latenode's visual editor makes complex segmentations easy, and affordable execution pricing helps scale your marketing without breaking the bank.

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Intercom

Campaign Monitor

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Intercom and Campaign Monitor

Create a New Scenario to Connect Intercom and Campaign Monitor

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Campaign Monitor will be your first step. To do this, click "Choose an app," find Intercom or Campaign Monitor, and select the appropriate trigger to start the scenario.

Add the Intercom Node

Select the Intercom node from the app selection panel on the right.

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Intercom

Configure the Intercom

Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Intercom

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Connect Intercom

Sign In

Run node once

Add the Campaign Monitor Node

Next, click the plus (+) icon on the Intercom node, select Campaign Monitor from the list of available apps, and choose the action you need from the list of nodes within Campaign Monitor.

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Campaign Monitor

Authenticate Campaign Monitor

Now, click the Campaign Monitor node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Campaign Monitor settings. Authentication allows you to use Campaign Monitor through Latenode.

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Intercom

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Campaign Monitor

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Connect Campaign Monitor

Sign In

Run node once

Configure the Intercom and Campaign Monitor Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Campaign Monitor Oauth 2.0

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The action ID

Run node once

Set Up the Intercom and Campaign Monitor Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Intercom, Campaign Monitor, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Campaign Monitor integration works as expected. Depending on your setup, data should flow between Intercom and Campaign Monitor (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Intercom and Campaign Monitor

Intercom + Campaign Monitor + Slack: When a new user signs up via Intercom, their contact information is added or updated in Campaign Monitor, subscribing them to a welcome email sequence. A notification is then sent to the sales team in Slack to inform them of the new signup.

Campaign Monitor + Intercom + Google Sheets: When a customer clicks a link in a Campaign Monitor email, the event and their information are logged in Google Sheets. Then, a personalized message is sent to the customer through Intercom based on the click event.

Intercom and Campaign Monitor integration alternatives

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

About Campaign Monitor

Use Campaign Monitor in Latenode to automate email marketing based on triggers from other apps. Sync contact lists, personalize campaigns, and track results directly within your workflows. Latenode adds scheduling, conditional logic, and data transformation for sophisticated, automated outreach, bypassing Campaign Monitor's limits.

See how Latenode works

FAQ Intercom and Campaign Monitor

How can I connect my Intercom account to Campaign Monitor using Latenode?

To connect your Intercom account to Campaign Monitor on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Intercom and click on "Connect".
  • Authenticate your Intercom and Campaign Monitor accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I add new Intercom users to a Campaign Monitor list?

Yes, you can! Latenode's visual editor makes it simple to automate adding new Intercom users to specific Campaign Monitor lists, streamlining your marketing and support efforts.

What types of tasks can I perform by integrating Intercom with Campaign Monitor?

Integrating Intercom with Campaign Monitor allows you to perform various tasks, including:

  • Automatically adding new Intercom leads to a Campaign Monitor list.
  • Triggering email campaigns in Campaign Monitor based on Intercom events.
  • Updating subscriber information in Campaign Monitor from Intercom data.
  • Segmenting Campaign Monitor lists based on Intercom user attributes.
  • Sending targeted emails based on Intercom conversation history.

Can I use JavaScript code to manipulate data between the apps?

Yes! Latenode allows you to use JavaScript to transform data between Intercom and Campaign Monitor, providing unmatched flexibility.

Are there any limitations to the Intercom and Campaign Monitor integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript code.
  • Real-time synchronization depends on the API rate limits of both apps.
  • Certain advanced Intercom objects may not be fully supported.

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