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Automatically generate high-quality, branded PDF reports from Intercom data using ConvertAPI. Latenode’s visual editor and affordable execution pricing make this complex workflow easy to build and scale, while custom JS blocks handle intricate logic.
Connect Intercom and ConvertAPI in minutes with Latenode.
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Create a New Scenario to Connect Intercom and ConvertAPI
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or ConvertAPI will be your first step. To do this, click "Choose an app," find Intercom or ConvertAPI, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ConvertAPI Node
Next, click the plus (+) icon on the Intercom node, select ConvertAPI from the list of available apps, and choose the action you need from the list of nodes within ConvertAPI.
Intercom
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ConvertAPI
Authenticate ConvertAPI
Now, click the ConvertAPI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ConvertAPI settings. Authentication allows you to use ConvertAPI through Latenode.
Configure the Intercom and ConvertAPI Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and ConvertAPI Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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ConvertAPI
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, ConvertAPI, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and ConvertAPI integration works as expected. Depending on your setup, data should flow between Intercom and ConvertAPI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + ConvertAPI + Google Drive: When a new conversation is created in Intercom, the conversation transcript is fetched and converted to a PDF using ConvertAPI. The PDF is then uploaded to Google Drive for archiving and compliance.
ConvertAPI + Intercom + Slack: When a file is converted by ConvertAPI (simulating a brochure download), the automation finds a lead in Intercom. Finally, a message is sent to a Slack channel to notify the sales team about the lead activity.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About ConvertAPI
Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.
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How can I connect my Intercom account to ConvertAPI using Latenode?
To connect your Intercom account to ConvertAPI on Latenode, follow these steps:
Can I automatically convert Intercom attachments to PDF?
Yes, with Latenode you can easily convert Intercom attachments to PDF using ConvertAPI. Automate file processing and streamline your workflows with no-code and custom JS steps.
What types of tasks can I perform by integrating Intercom with ConvertAPI?
Integrating Intercom with ConvertAPI allows you to perform various tasks, including:
Can I trigger ConvertAPI conversions based on Intercom user activity?
Yes, you can trigger workflows based on Intercom events. Latenode allows you to automate complex tasks using no-code logic and custom integrations.
Are there any limitations to the Intercom and ConvertAPI integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: