Intercom and Feedly Integration

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Automatically enrich Intercom conversations with relevant Feedly articles based on keywords. Latenode’s visual editor and affordable execution pricing simplify complex workflows, letting you deliver timely, informed support and boost customer satisfaction.

Swap Apps

Intercom

Feedly

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Intercom and Feedly

Create a New Scenario to Connect Intercom and Feedly

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Feedly will be your first step. To do this, click "Choose an app," find Intercom or Feedly, and select the appropriate trigger to start the scenario.

Add the Intercom Node

Select the Intercom node from the app selection panel on the right.

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Intercom

Configure the Intercom

Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Feedly Node

Next, click the plus (+) icon on the Intercom node, select Feedly from the list of available apps, and choose the action you need from the list of nodes within Feedly.

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Authenticate Feedly

Now, click the Feedly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Feedly settings. Authentication allows you to use Feedly through Latenode.

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Configure the Intercom and Feedly Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Intercom and Feedly Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Intercom, Feedly, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Feedly integration works as expected. Depending on your setup, data should flow between Intercom and Feedly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Intercom and Feedly

Feedly + Intercom + Slack: When a new article matching specified keywords appears in a Feedly feed, find users in Intercom with matching interests. Send those users an Intercom message about the article and post a summary in a dedicated Slack channel.

Feedly + Intercom + Gmail: When a specific contact is mentioned in a Feedly article, send a personalized message to the contact through Intercom. Then, log the Intercom interaction by sending an email to a dedicated Gmail address.

Intercom and Feedly integration alternatives

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

About Feedly

Aggregate and filter Feedly articles within Latenode to automate content-driven workflows. Track brand mentions, industry trends, or competitor activity, then instantly trigger actions like posting to social media, updating databases, or notifying teams—all based on custom rules and logic.

See how Latenode works

FAQ Intercom and Feedly

How can I connect my Intercom account to Feedly using Latenode?

To connect your Intercom account to Feedly on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Intercom and click on "Connect".
  • Authenticate your Intercom and Feedly accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Intercom with Feedly article mentions?

Yes, using Latenode, automatically update Intercom conversations with relevant Feedly article mentions. Surface key customer insights from news and industry trends to personalize support and boost engagement.

What types of tasks can I perform by integrating Intercom with Feedly?

Integrating Intercom with Feedly allows you to perform various tasks, including:

  • Create Intercom conversations from new Feedly articles.
  • Send Feedly articles via Intercom chat to users.
  • Enrich Intercom user profiles with Feedly content.
  • Trigger Intercom events based on Feedly updates.
  • Automatically tag Intercom users interested in specific Feedly topics.

How does Latenode enhance Intercom workflows with Feedly data?

Latenode lets you seamlessly blend Feedly content into Intercom, enabling smarter, data-driven customer interactions and personalized communication at scale.

Are there any limitations to the Intercom and Feedly integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Intercom and Feedly APIs may affect high-volume workflows.
  • Complex data transformations might require JavaScript coding.
  • Historical data migration between the apps is not supported directly.

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