How to connect Intercom and Launch27
Create a New Scenario to Connect Intercom and Launch27
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Launch27 will be your first step. To do this, click "Choose an app," find Intercom or Launch27, and select the appropriate trigger to start the scenario.

Add the Intercom Node
Select the Intercom node from the app selection panel on the right.


Intercom

Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Launch27 Node
Next, click the plus (+) icon on the Intercom node, select Launch27 from the list of available apps, and choose the action you need from the list of nodes within Launch27.


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Launch27

Authenticate Launch27
Now, click the Launch27 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Launch27 settings. Authentication allows you to use Launch27 through Latenode.
Configure the Intercom and Launch27 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Launch27 Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Launch27
Trigger on Webhook
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Intercom
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Webhook response

Save and Activate the Scenario
After configuring Intercom, Launch27, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Launch27 integration works as expected. Depending on your setup, data should flow between Intercom and Launch27 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Launch27
Intercom + Launch27 + Slack: When a new conversation starts in Intercom, check if the contact has a booking in Launch27. If a booking exists, send a Slack message to the relevant channel with customer details and booking information.
Launch27 + Intercom + Google Sheets: When a booking is completed in Launch27, log details to a Google Sheet, including the booking ID and customer information. Also, check for any corresponding conversations in Intercom and add those to the sheet for tracking potential issues.
Intercom and Launch27 integration alternatives

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Launch27
Automate Launch27 booking & service management within Latenode. Create flows that sync bookings with calendars, trigger follow-ups based on booking status, or generate reports. Use Latenode's visual builder & JS node for custom logic, connecting Launch27 data to other apps without code limits. Scale operations with affordable, usage-based pricing.
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See how Latenode works
FAQ Intercom and Launch27
How can I connect my Intercom account to Launch27 using Latenode?
To connect your Intercom account to Launch27 on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Launch27 accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically follow up on missed Launch27 bookings via Intercom?
Yes, you can! Latenode lets you create automated follow-ups, increasing booking rates. Use no-code blocks or JavaScript for custom logic. Benefit: recover lost revenue!
What types of tasks can I perform by integrating Intercom with Launch27?
Integrating Intercom with Launch27 allows you to perform various tasks, including:
- Create Intercom leads from new Launch27 bookings automatically.
- Send Intercom messages when a Launch27 service is completed.
- Update Intercom contacts with Launch27 booking information.
- Trigger Launch27 actions based on Intercom conversation status.
- Analyze customer feedback from Intercom within Launch27 reports.
How do I trigger Intercom actions based on Launch27 booking status?
Use Latenode's visual editor to create a workflow that monitors Launch27 for status changes and then automatically triggers actions in Intercom.
Are there any limitations to the Intercom and Launch27 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require JavaScript knowledge for advanced customization.
- Rate limits imposed by Intercom and Launch27 APIs still apply.
- Real-time data synchronization depends on API availability and stability.