Trigger
Intercom and LiveChat integration
Automate Intercom + LiveChat workflows
Connect Intercom and LiveChat to unify customer conversations across platforms. Automatically route messages, sync customer data, and trigger support workflows to deliver seamless omnichannel support experiences.
Free plan availableNo credit cardDeploy in 5 min
Capabilities
Triggers & Actions
Every event and operation available when connecting Intercom and LiveChat — from both apps.
Trigger
New Company (Instant)
Trigger
New Conversation (Instant)
Trigger
New Lead (Instant)
Trigger
New Reply (Instant)
Trigger
Chat Deactivated (Instant)
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
01
Connect Intercom
Authenticate Intercom in Latenode's Credentials panel. You'll need access to your Intercom account and permissions to create connections.
02
Connect LiveChat
Add LiveChat credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
03
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Intercom + LiveChat automation
Choose a trigger and an action to build your workflow.
When this happens in LiveChat...
...do this in Intercom
Or
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Intercom and LiveChat. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Intercom
Intercom is a customer engagement platform that helps businesses communicate with their users through personalized messaging, chatbots, and support tools. It streamlines customer interactions by enabling targeted messaging based on user behavior and profile, allowing for timely support and engagement across multiple channels. With powerful automation capabilities, businesses can enhance their customer experience, gather insights through analytics, and provide efficient support, all while building stronger relationships with their users.
Learn moreAbout LiveChat
LiveChat is a customer service software that provides businesses with a powerful tool to communicate with their customers in real-time. It enables instant messaging through various channels, including websites and social media, helping to enhance customer engagement and support. With features like automated messages, ticketing systems, and live chat analytics, LiveChat streamlines the customer support process and offers valuable insights into user behavior, ensuring a seamless experience for both customers and support teams.
Learn moreStart automating Intercom + LiveChat today
Join 14,000+ teams who use Latenode to build powerful, reliable automations — without writing a line of code.
Get started freeFree plan · No credit card · 5-minute setup