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Automatically create Miro boards from Intercom conversations to visually map customer feedback and feature requests, leveraging Latenode's visual editor for easier workflow design and affordable scaling.
Connect Intercom and Miro in minutes with Latenode.
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Create a New Scenario to Connect Intercom and Miro
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Miro will be your first step. To do this, click "Choose an app," find Intercom or Miro, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Miro Node
Next, click the plus (+) icon on the Intercom node, select Miro from the list of available apps, and choose the action you need from the list of nodes within Miro.
Intercom
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Miro
Authenticate Miro
Now, click the Miro node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Miro settings. Authentication allows you to use Miro through Latenode.
Configure the Intercom and Miro Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Miro Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Miro
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, Miro, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Miro integration works as expected. Depending on your setup, data should flow between Intercom and Miro (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + Miro + Slack: When a new feature request conversation is started in Intercom, a new item is created in a specified Miro board to visualize the request for brainstorming. The product team is then notified via a Slack channel message with a link to the Miro board.
Miro + Jira + Intercom: When a Miro board is updated, Jira creates a new issue and Intercom sends a message to stakeholders informing them of the new issue with relevant information like issue summary and link to Jira.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Miro
Automate Miro board updates based on triggers from other apps. Latenode connects Miro to your workflows, enabling automatic creation of cards, text, or frames. Update Miro based on data from CRMs, databases, or project management tools, reducing manual work. Perfect for agile project tracking and visual process management, inside fully automated scenarios.
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How can I connect my Intercom account to Miro using Latenode?
To connect your Intercom account to Miro on Latenode, follow these steps:
Can I automatically create Miro boards from new Intercom conversations?
Yes, you can! Latenode’s visual editor and advanced logic let you automate board creation when new conversations start in Intercom. Keep your product discussions organized and actionable.
What types of tasks can I perform by integrating Intercom with Miro?
Integrating Intercom with Miro allows you to perform various tasks, including:
Can I use JavaScript to extend Intercom functionality in Latenode?
Yes! Latenode supports custom JavaScript code blocks, enabling you to manipulate Intercom data or add functionalities beyond the standard integration.
Are there any limitations to the Intercom and Miro integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: