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How to connect Intercom and Moosend
Create a New Scenario to Connect Intercom and Moosend
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Moosend will be your first step. To do this, click "Choose an app," find Intercom or Moosend, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
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Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moosend Node
Next, click the plus (+) icon on the Intercom node, select Moosend from the list of available apps, and choose the action you need from the list of nodes within Moosend.
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Authenticate Moosend
Now, click the Moosend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moosend settings. Authentication allows you to use Moosend through Latenode.
Configure the Intercom and Moosend Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Moosend Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Intercom, Moosend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Moosend integration works as expected. Depending on your setup, data should flow between Intercom and Moosend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Moosend
Intercom + Moosend + Slack: When a new lead is created in Intercom, they are automatically added as a subscriber to a specified list in Moosend. Subsequently, a notification is sent to a designated Slack channel to inform the sales team about the new subscriber.
Moosend + Intercom + Google Sheets: When a new subscriber is added in Moosend, the subscriber's information is added to a Google Sheet. Then, the contact is created or updated in Intercom with this new information.
Intercom and Moosend integration alternatives
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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See how Latenode works
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FAQ Intercom and Moosend
How can I connect my Intercom account to Moosend using Latenode?
To connect your Intercom account to Moosend on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Moosend accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I update Moosend with new Intercom user data?
Yes! Latenode's visual editor makes it easy to sync user data, keeping your marketing lists updated automatically. Improve segmentation and personalization effortlessly using our no-code interface.
What types of tasks can I perform by integrating Intercom with Moosend?
Integrating Intercom with Moosend allows you to perform various tasks, including:
- Automatically adding new Intercom users to a Moosend mailing list.
- Segmenting Moosend subscribers based on Intercom conversation data.
- Triggering Moosend email campaigns from specific Intercom events.
- Updating Intercom user profiles with Moosend email engagement metrics.
- Creating personalized welcome sequences based on Intercom tags.
CanIuseJavaScripttodotransformdatabetweenIntercomandMoosendonLatenode?
Yes! Latenode supports JavaScript code blocks, enabling complex data transformations and custom logic between Intercom and Moosend, exceeding simple point-and-click options.
Are there any limitations to the Intercom and Moosend integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Initial data synchronization can take time depending on dataset size.
- Real-time updates depend on Intercom and Moosend API rate limits.
