Intercom and Nimble Integration

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Sync Intercom conversations to Nimble CRM, enriching lead data for personalized outreach. Latenode's visual editor makes complex workflows simple and affordable, letting you scale customer engagement by paying only for execution time.

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Intercom

Nimble

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Intercom and Nimble

Create a New Scenario to Connect Intercom and Nimble

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Nimble will be your first step. To do this, click "Choose an app," find Intercom or Nimble, and select the appropriate trigger to start the scenario.

Add the Intercom Node

Select the Intercom node from the app selection panel on the right.

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Configure the Intercom

Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Nimble Node

Next, click the plus (+) icon on the Intercom node, select Nimble from the list of available apps, and choose the action you need from the list of nodes within Nimble.

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Authenticate Nimble

Now, click the Nimble node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Nimble settings. Authentication allows you to use Nimble through Latenode.

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Configure the Intercom and Nimble Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Intercom and Nimble Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Intercom, Nimble, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Nimble integration works as expected. Depending on your setup, data should flow between Intercom and Nimble (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Intercom and Nimble

Intercom + Nimble + Slack: When a new lead is created in Intercom, create a corresponding contact in Nimble. Then, send a notification in Slack to the sales team about the new lead and the created contact in Nimble.

Intercom + Nimble + Gmail: When a new contact is created in Nimble, find related conversations in Intercom. Then, send an email via Gmail summarizing the Intercom conversation topics to that contact.

Intercom and Nimble integration alternatives

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

About Nimble

Use Nimble within Latenode to enrich contact data and automate outreach. Update your CRM, personalize emails, and trigger follow-ups based on engagement—all visually. Latenode handles the workflow logic and scale, while Nimble provides targeted contact intelligence for smarter automation.

See how Latenode works

FAQ Intercom and Nimble

How can I connect my Intercom account to Nimble using Latenode?

To connect your Intercom account to Nimble on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Intercom and click on "Connect".
  • Authenticate your Intercom and Nimble accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync new Intercom leads to Nimble contacts?

Yes, you can! Latenode's visual editor makes it easy. Automatically sync new Intercom leads as Nimble contacts to streamline your sales outreach and centralize contact data.

What types of tasks can I perform by integrating Intercom with Nimble?

Integrating Intercom with Nimble allows you to perform various tasks, including:

  • Create new Nimble contacts from new Intercom conversations.
  • Update Nimble contact details based on Intercom activity.
  • Send Intercom messages when a Nimble deal reaches a stage.
  • Log Intercom conversations as activities in Nimble.
  • Trigger automated workflows based on Nimble contact updates.

How secure is Intercom data within Latenode workflows?

Latenode uses industry-standard encryption, access controls, and routine security audits to protect all your integrated Intercom data.

Are there any limitations to the Intercom and Nimble integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration is not supported out-of-the-box.
  • Complex data transformations may require JavaScript.
  • API rate limits of Intercom and Nimble apply.

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