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Enrich Intercom conversations with Pinecone's vector search using Latenode. Build AI-powered support flows with a visual editor, customize logic via JavaScript, and scale affordably with pay-by-execution pricing.
Connect Intercom and Pinecone in minutes with Latenode.
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Create a New Scenario to Connect Intercom and Pinecone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Pinecone will be your first step. To do this, click "Choose an app," find Intercom or Pinecone, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pinecone Node
Next, click the plus (+) icon on the Intercom node, select Pinecone from the list of available apps, and choose the action you need from the list of nodes within Pinecone.
Intercom
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Pinecone
Authenticate Pinecone
Now, click the Pinecone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pinecone settings. Authentication allows you to use Pinecone through Latenode.
Configure the Intercom and Pinecone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Pinecone Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Pinecone
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, Pinecone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Pinecone integration works as expected. Depending on your setup, data should flow between Intercom and Pinecone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + OpenAI ChatGPT + Pinecone: When a new conversation starts in Intercom, the conversation text is sent to OpenAI ChatGPT to generate a summary and relevant keywords. These are then used to upsert text into Pinecone for future reference and to improve chatbot responses.
Intercom + Pinecone + Slack: When a new conversation starts in Intercom, the conversation text is upserted into Pinecone. Afterward, Pinecone summarizes user interactions from chat logs and sends summaries to a designated Slack channel for quick insights.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Pinecone
Use Pinecone in Latenode to build scalable vector search workflows. Store embeddings from AI models, then use them to find relevant data. Automate document retrieval or personalized recommendations. Connect Pinecone with other apps via Latenode, bypassing complex coding and scaling easily with our pay-as-you-go pricing.
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How can I connect my Intercom account to Pinecone using Latenode?
To connect your Intercom account to Pinecone on Latenode, follow these steps:
Can I enrich Intercom conversations with Pinecone data?
Yes, you can. Latenode's visual editor makes it easy to fetch relevant user data from Pinecone based on Intercom conversations, giving agents more context for personalized support.
What types of tasks can I perform by integrating Intercom with Pinecone?
Integrating Intercom with Pinecone allows you to perform various tasks, including:
Can I use JavaScript to transform data between Intercom and Pinecone?
Yes! Latenode allows you to use JavaScript code blocks to transform and manipulate data, providing flexibility beyond standard no-code options.
Are there any limitations to the Intercom and Pinecone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: