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Connect Intercom and Shippo to instantly update support tickets with shipping details. Latenode’s visual editor and affordable execution pricing let you automate fulfillment tracking at scale. Use JavaScript for unique logic.
Connect Intercom and Shippo in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Shippo will be your first step. To do this, click "Choose an app," find Intercom or Shippo, and select the appropriate trigger to start the scenario.

Select the Intercom node from the app selection panel on the right.

Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Intercom node, select Shippo from the list of available apps, and choose the action you need from the list of nodes within Shippo.

Intercom
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Shippo
Now, click the Shippo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shippo settings. Authentication allows you to use Shippo through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Shippo
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
After configuring Intercom, Shippo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Shippo integration works as expected. Depending on your setup, data should flow between Intercom and Shippo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Shopify + Intercom + Shippo: When a new order is created in Shopify, find the corresponding customer in Intercom. Then, create a shipment for that customer in Shippo.
Shippo + Intercom + Slack: When a new shipping label is created in Shippo, find the associated customer in Intercom. Then, send a Slack message to a specified channel alerting about a potential delivery exception, using available customer information from Intercom.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Shippo
Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.
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How can I connect my Intercom account to Shippo using Latenode?
To connect your Intercom account to Shippo on Latenode, follow these steps:
Can I automate shipping label creation upon new Intercom conversation?
Yes, you can! With Latenode, automate Shippo label creation for new Intercom chats. Latenode handles logic and scaling, connecting these apps without code for efficient order fulfillment.
What types of tasks can I perform by integrating Intercom with Shippo?
Integrating Intercom with Shippo allows you to perform various tasks, including:
HowcanIautomaticallysynchIntercomcontactinfotoShippoforshipping?
Use Latenode to sync Intercom contact info to Shippo. Latenode automates data transfer, saving time and reducing manual data entry errors.
Are there any limitations to the Intercom and Shippo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: