Intercom and Simplybook Integration

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Automatically create Intercom leads from new Simplybook appointments, or trigger personalized Intercom messages based on booking changes. Latenode’s visual editor and affordable execution-based pricing lets you build powerful, customized workflows without complex coding.

Intercom + Simplybook integration

Connect Intercom and Simplybook in minutes with Latenode.

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Intercom

Simplybook

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Intercom and Simplybook

Create a New Scenario to Connect Intercom and Simplybook

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Simplybook will be your first step. To do this, click "Choose an app," find Intercom or Simplybook, and select the appropriate trigger to start the scenario.

Add the Intercom Node

Select the Intercom node from the app selection panel on the right.

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Intercom

Configure the Intercom

Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Intercom

Sign In

Run node once

Add the Simplybook Node

Next, click the plus (+) icon on the Intercom node, select Simplybook from the list of available apps, and choose the action you need from the list of nodes within Simplybook.

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Authenticate Simplybook

Now, click the Simplybook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplybook settings. Authentication allows you to use Simplybook through Latenode.

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Connect Simplybook

Sign In

Run node once

Configure the Intercom and Simplybook Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

Run node once

Set Up the Intercom and Simplybook Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Intercom, Simplybook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Simplybook integration works as expected. Depending on your setup, data should flow between Intercom and Simplybook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Intercom and Simplybook

Intercom + Simplybook + Google Calendar: When a new lead is created in Intercom, create a new client and booking in Simplybook and then create an event in Google Calendar to block out the time.

Simplybook + Intercom + Slack: When a new booking is made in Simplybook, send a message to the customer in Intercom and notify the team in Slack.

Intercom and Simplybook integration alternatives

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

About Simplybook

Automate booking workflows with Simplybook in Latenode. Sync schedules, manage appointments, and trigger follow-up actions without manual work. Connect booking data to CRMs, payment gateways, or marketing tools. Latenode's visual builder and flexible integrations make automating complex booking processes easy and scalable, exceeding Simplybook's built-in options.

See how Latenode works

FAQ Intercom and Simplybook

How can I connect my Intercom account to Simplybook using Latenode?

To connect your Intercom account to Simplybook on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Intercom and click on "Connect".
  • Authenticate your Intercom and Simplybook accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Intercom when bookings change?

Yes, with Latenode! Automatically update Intercom user details based on Simplybook appointments, providing proactive support and personalized communication. Leverage no-code blocks and JavaScript code.

What types of tasks can I perform by integrating Intercom with Simplybook?

Integrating Intercom with Simplybook allows you to perform various tasks, including:

  • Create new Intercom users from new Simplybook bookings.
  • Send Intercom messages based on booking confirmations.
  • Update Intercom user data when a booking is updated.
  • Track booking cancellations within Intercom as events.
  • Tag users in Intercom based on services booked via Simplybook.

Can I trigger Intercom campaigns based on Simplybook appointment status?

Yes! Latenode enables triggering Intercom campaigns upon Simplybook appointment changes, enhancing engagement and personalized user experiences. Build complex logic with AI.

Are there any limitations to the Intercom and Simplybook integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Simplybook data prior to integration isn't automatically synced to Intercom.
  • Complex booking rules in Simplybook may require custom JavaScript logic in Latenode.
  • Rate limits on the Intercom or Simplybook API can affect workflow speed.

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