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How to connect Intercom and Soax
Create a New Scenario to Connect Intercom and Soax
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Soax will be your first step. To do this, click "Choose an app," find Intercom or Soax, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
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Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Soax Node
Next, click the plus (+) icon on the Intercom node, select Soax from the list of available apps, and choose the action you need from the list of nodes within Soax.
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Authenticate Soax
Now, click the Soax node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Soax settings. Authentication allows you to use Soax through Latenode.
Configure the Intercom and Soax Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Soax Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Intercom, Soax, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Soax integration works as expected. Depending on your setup, data should flow between Intercom and Soax (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Soax
Intercom + Soax + Slack: When a new conversation is started in Intercom, Soax performs a Google Search based on the user's information from Intercom. If the search meets specific criteria, a message is sent to a designated Slack channel.
Soax + Intercom + Google Sheets: Soax performs a Google Search and gathers data. If the search returns information about a verified Intercom user profile (using Intercom's contact list), the gathered data is saved into a Google Sheet for further analysis.
Intercom and Soax integration alternatives
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Soax
Use Soax proxies in Latenode for reliable data extraction and automation that avoids blocks. Integrate Soax into your Latenode workflows to scrape websites, automate social media tasks, or monitor pricing changes without IP restrictions. Scale your data gathering processes using Latenode's visual editor and scheduling tools for consistent, error-free performance.
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See how Latenode works
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FAQ Intercom and Soax
How can I connect my Intercom account to Soax using Latenode?
To connect your Intercom account to Soax on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Soax accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I enrich Intercom user data with Soax IP details?
Yes, easily! Latenode lets you automate this, enriching profiles for targeted support, improving user experience & boosting conversions using dynamic workflows.
What types of tasks can I perform by integrating Intercom with Soax?
Integrating Intercom with Soax allows you to perform various tasks, including:
- Automatically updating Intercom user profiles with Soax IP address data.
- Triggering Intercom messages based on a user's Soax proxy information.
- Creating Intercom leads from Soax data based on specific criteria.
- Segmenting Intercom users based on their geographical location from Soax.
- Auditing Intercom user activity using Soax proxy servers for security.
How does Latenode handle Intercom's rate limits during automation?
Latenode provides built-in rate limiting and queue management to ensure smooth Intercom operations, even at scale, and avoid service interruptions.
Are there any limitations to the Intercom and Soax integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the frequency of workflow execution.
- Complex data transformations might require JavaScript knowledge.
- Historical data migration from Soax to Intercom may require custom scripting.
