How to connect Intercom and YouCanBookMe
Create a New Scenario to Connect Intercom and YouCanBookMe
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or YouCanBookMe will be your first step. To do this, click "Choose an app," find Intercom or YouCanBookMe, and select the appropriate trigger to start the scenario.

Add the Intercom Node
Select the Intercom node from the app selection panel on the right.


Intercom

Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the YouCanBookMe Node
Next, click the plus (+) icon on the Intercom node, select YouCanBookMe from the list of available apps, and choose the action you need from the list of nodes within YouCanBookMe.


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Authenticate YouCanBookMe
Now, click the YouCanBookMe node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your YouCanBookMe settings. Authentication allows you to use YouCanBookMe through Latenode.
Configure the Intercom and YouCanBookMe Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and YouCanBookMe Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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YouCanBookMe
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Intercom, YouCanBookMe, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and YouCanBookMe integration works as expected. Depending on your setup, data should flow between Intercom and YouCanBookMe (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and YouCanBookMe
Intercom + YouCanBookMe + Google Calendar: When a new conversation is created in Intercom, use the conversation details to create a booking in YouCanBookMe. Once the booking is created, create an event in Google Calendar to reflect the scheduled meeting.
YouCanBookMe + Intercom + Zoom: When a new booking is made in YouCanBookMe, create a meeting in Zoom and then send the Zoom meeting link to the user via Intercom.
Intercom and YouCanBookMe integration alternatives

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About YouCanBookMe
Integrate YouCanBookMe with Latenode to automate booking-related tasks. Automatically update CRMs, send custom notifications, or trigger follow-up sequences based on booking events. Latenode adds conditional logic and data transformation to booking data, creating smart workflows that save time and reduce manual errors beyond basic scheduling.
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See how Latenode works
FAQ Intercom and YouCanBookMe
How can I connect my Intercom account to YouCanBookMe using Latenode?
To connect your Intercom account to YouCanBookMe on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and YouCanBookMe accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically book a YouCanBookMe slot when a new Intercom lead appears?
Yes, you can! Latenode allows you to automate booking for new leads, saving time. Use our visual editor to link Intercom triggers to YouCanBookMe actions—no code required.
What types of tasks can I perform by integrating Intercom with YouCanBookMe?
Integrating Intercom with YouCanBookMe allows you to perform various tasks, including:
- Create Intercom leads from new YouCanBookMe bookings.
- Send Intercom messages when a YouCanBookMe booking is confirmed.
- Update Intercom user data based on YouCanBookMe booking details.
- Cancel YouCanBookMe bookings when a lead status changes in Intercom.
- Add Intercom notes summarizing YouCanBookMe booking information.
Can I use JavaScript with Intercom on Latenode for advanced customization?
Yes! Latenode allows you to add JavaScript code to manipulate Intercom data, giving you complete control over your workflows and custom logic.
Are there any limitations to the Intercom and YouCanBookMe integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Real-time synchronization depends on Intercom and YouCanBookMe API availability.
- The number of operations depends on your Intercom and YouCanBookMe plans.