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Sync Intercom conversations to Zendesk Sell as leads, ensuring sales has full context. Latenode’s visual editor makes complex filtering easy, while affordable pricing scales as your data grows.
Connect Intercom and Zendesk Sell in minutes with Latenode.
Create Intercom to Zendesk Sell workflow
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Create a New Scenario to Connect Intercom and Zendesk Sell
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Zendesk Sell will be your first step. To do this, click "Choose an app," find Intercom or Zendesk Sell, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
Intercom
Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Intercom node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.
Intercom
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Zendesk Sell
Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Intercom and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk Sell
Trigger on Webhook
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Intercom
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Intercom, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Intercom and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + Zendesk Sell + Slack: When a new lead engages with support in Intercom, automatically create a lead in Zendesk Sell. Then, send a message to a designated Slack channel notifying the sales team about the new lead.
Zendesk Sell + Intercom + Mailchimp: When a deal closes in Zendesk Sell, find or create the corresponding subscriber in Mailchimp and add them to a customer welcome sequence by adding a tag. Then, send a personalized message via Intercom to acknowledge the purchase.
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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How can I connect my Intercom account to Zendesk Sell using Latenode?
To connect your Intercom account to Zendesk Sell on Latenode, follow these steps:
Can I automatically create Zendesk Sell leads from new Intercom conversations?
Yes, you can! Latenode's visual editor and powerful logic let you create automated workflows. Instantly turn qualified Intercom conversations into sales leads in Zendesk Sell, saving time.
What types of tasks can I perform by integrating Intercom with Zendesk Sell?
Integrating Intercom with Zendesk Sell allows you to perform various tasks, including:
What Intercom data can Latenode access and utilize?
Latenode can access and utilize user data, conversations, events, and company information within Intercom, enabling personalized workflows.
Are there any limitations to the Intercom and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: