Jibble and Userback Integration

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Automatically trigger Userback feedback requests when Jibble registers employee absences. On Latenode, refine the logic using JavaScript, and scale affordably, paying only for execution time.

Swap Apps

Jibble

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Jibble and Userback

Create a New Scenario to Connect Jibble and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jibble, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jibble or Userback will be your first step. To do this, click "Choose an app," find Jibble or Userback, and select the appropriate trigger to start the scenario.

Add the Jibble Node

Select the Jibble node from the app selection panel on the right.

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Jibble

Configure the Jibble

Click on the Jibble node to configure it. You can modify the Jibble URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Jibble

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Sign In

Run node once

Add the Userback Node

Next, click the plus (+) icon on the Jibble node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Userback

Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Sign In

Run node once

Configure the Jibble and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Userback Oauth 2.0

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Run node once

Set Up the Jibble and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Jibble, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Jibble and Userback integration works as expected. Depending on your setup, data should flow between Jibble and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Jibble and Userback

Userback + Jibble + Slack: When new feedback is created in Userback, the flow checks if the person reporting the issue is tracked in Jibble. If they are and they were working on a specific project at the time, a Slack message is sent to the project manager, alerting them of the feedback and the employee involved.

Userback + Jibble + Jira: When a new bug report is submitted through Userback, the flow creates a Jira issue to track its resolution. If the employee submitting the feedback is also tracked in Jibble and their time spent on the relevant project is logged, this information can be used for dev time analysis by adding the time log data to the Jira issue as a comment.

Jibble and Userback integration alternatives

About Jibble

Jibble streamlines time tracking. Connect it to Latenode to automate payroll, project costing, or attendance alerts. Send Jibble data to accounting software or HR platforms automatically. Use Latenode's visual editor to create custom rules and notifications based on employee time entries, eliminating manual data transfer and ensuring accurate records.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Jibble and Userback

How can I connect my Jibble account to Userback using Latenode?

To connect your Jibble account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Jibble and click on "Connect".
  • Authenticate your Jibble and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Userback feedback based on Jibble attendance?

Yes, you can! With Latenode, automatically trigger feedback requests in Userback when Jibble records overtime, ensuring timely team insights and project improvements. Enhance your workflow with advanced JavaScript logic.

What types of tasks can I perform by integrating Jibble with Userback?

Integrating Jibble with Userback allows you to perform various tasks, including:

  • Automatically creating Userback tasks based on Jibble's project time tracking.
  • Sending Userback feedback requests upon completion of Jibble-tracked tasks.
  • Logging Userback feedback resolution times against Jibble employee performance.
  • Triggering Userback surveys when Jibble records employee overtime.
  • Creating reports on employee satisfaction correlated with Jibble project data.

Can I customize Jibble data before sending it to Userback in Latenode?

Yes, you can fully customize data using Latenode's JavaScript blocks and AI steps, tailoring the information passed between Jibble and Userback.

Are there any limitations to the Jibble and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time synchronization depends on the API rate limits of both Jibble and Userback.
  • Complex data transformations may require advanced JavaScript knowledge.
  • Historical data migration between Jibble and Userback might need custom scripting.

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