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Automatically create Jira issues from missed OpenPhone calls or voicemails. Latenode's visual editor and JavaScript functions offer advanced customization beyond basic integrations, plus affordable execution-based pricing.
Connect Jira and OpenPhone in minutes with Latenode.
Create Jira to OpenPhone workflow
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Swap Apps
Jira
OpenPhone
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Create a New Scenario to Connect Jira and OpenPhone
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jira, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jira or OpenPhone will be your first step. To do this, click "Choose an app," find Jira or OpenPhone, and select the appropriate trigger to start the scenario.
Add the Jira Node
Select the Jira node from the app selection panel on the right.
Jira
Add the OpenPhone Node
Next, click the plus (+) icon on the Jira node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
Jira
β
OpenPhone
Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Jira and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Jira and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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OpenPhone
Trigger on Webhook
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Jira
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Jira, OpenPhone, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Jira and OpenPhone integration works as expected. Depending on your setup, data should flow between Jira and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Jira + OpenPhone + Slack: When a new issue is created in Jira, especially if it's a high-priority bug, automatically call the on-call engineer via OpenPhone and send a message to a dedicated Slack channel to alert the team.
OpenPhone + Google Sheets + Jira: Log all OpenPhone call details in a Google Sheet. If a call requires follow-up action based on the call summary, automatically create a Jira ticket for tracking and resolution.
About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
Related categories
How can I connect my Jira account to OpenPhone using Latenode?
To connect your Jira account to OpenPhone on Latenode, follow these steps:
Can I automatically create Jira tickets from OpenPhone voicemails?
Yes, you can! With Latenode, effortlessly create Jira tickets from OpenPhone voicemails. This streamlines issue tracking and ensures no customer request is missed, boosting team responsiveness.
What types of tasks can I perform by integrating Jira with OpenPhone?
Integrating Jira with OpenPhone allows you to perform various tasks, including:
What Jira event types can trigger automations within Latenode?
Latenode supports a wide range of Jira triggers, including issue creation, updates, and comment additions, allowing for highly customized workflows.
Are there any limitations to the Jira and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: