Jotform and Atera Integration

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Automatically create Atera service tickets from Jotform submissions and assign them to the correct technician. Use Latenode's visual editor to build sophisticated logic, scale affordably, and ensure swift issue resolution.

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Jotform

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Jotform and Atera

Create a New Scenario to Connect Jotform and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jotform, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jotform or Atera will be your first step. To do this, click "Choose an app," find Jotform or Atera, and select the appropriate trigger to start the scenario.

Add the Jotform Node

Select the Jotform node from the app selection panel on the right.

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Jotform

Configure the Jotform

Click on the Jotform node to configure it. You can modify the Jotform URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the Jotform node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Atera

Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Jotform

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Sign In

Run node once

Configure the Jotform and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

Run node once

Set Up the Jotform and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Jotform, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Jotform and Atera integration works as expected. Depending on your setup, data should flow between Jotform and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Jotform and Atera

Jotform + Atera + Slack: When a new support request is submitted via Jotform, a ticket is automatically created in Atera. The IT support team is then notified via a Slack channel message.

Atera + Jotform + Google Sheets: When an Atera ticket is resolved, a customer satisfaction survey is sent via Jotform. The survey results are then logged in a Google Sheet for analysis.

Jotform and Atera integration alternatives

About Jotform

Use Jotform in Latenode to automate data collection and processing. Trigger workflows from new form submissions, validating and routing data to your CRM, database, or other apps. Enrich Jotform data with AI or custom logic, eliminating manual entry and ensuring consistent data handling across your systems.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Jotform and Atera

How can I connect my Jotform account to Atera using Latenode?

To connect your Jotform account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Jotform and click on "Connect".
  • Authenticate your Jotform and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Atera tickets from Jotform submissions?

Yes, you can! Latenode’s visual editor simplifies the process. Automatically create tickets, assign priority, and keep your team informed instantly when new forms are submitted.

What types of tasks can I perform by integrating Jotform with Atera?

Integrating Jotform with Atera allows you to perform various tasks, including:

  • Create new Atera tickets from qualifying Jotform submissions.
  • Update Atera tickets based on changes in Jotform responses.
  • Send customized notifications to Atera users upon form submission.
  • Sync contact information between Jotform submissions and Atera contacts.
  • Generate reports in Atera using data collected via Jotform.

HowsecureistheJotformdatatransferredtoAterathroughLatenode?

Latenode uses secure connections and encryption to protect your data during transfer between Jotform and Atera, ensuring confidentiality and integrity.

Are there any limitations to the Jotform and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex conditional logic in Jotform may require custom JavaScript within Latenode.
  • Large file uploads via Jotform may impact workflow execution time.
  • API rate limits of Jotform and Atera apply to the integration.

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