Jotform and Moxie Integration

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Automatically create Moxie tickets from new Jotform submissions and streamline customer support workflows. Latenode's visual editor and affordable pricing let you build sophisticated routing logic that scales with your business.

Swap Apps

Jotform

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Jotform and Moxie

Create a New Scenario to Connect Jotform and Moxie

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Jotform, triggered by another scenario, or executed manually (for testing purposes). In most cases, Jotform or Moxie will be your first step. To do this, click "Choose an app," find Jotform or Moxie, and select the appropriate trigger to start the scenario.

Add the Jotform Node

Select the Jotform node from the app selection panel on the right.

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Jotform

Configure the Jotform

Click on the Jotform node to configure it. You can modify the Jotform URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Jotform

Sign In
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Run node once

Add the Moxie Node

Next, click the plus (+) icon on the Jotform node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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Configure the Jotform and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Jotform and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Jotform, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Jotform and Moxie integration works as expected. Depending on your setup, data should flow between Jotform and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Jotform and Moxie

Jotform + Moxie + Google Sheets: When a new submission is received in Jotform, a new contact is created in Moxie with the submission details. Subsequently, the submission data is added as a new row in a Google Sheet to track customer feedback trends.

Moxie + Jotform + Slack: When a case is closed in Moxie, a satisfaction survey is sent via Jotform to the client. Upon receiving the survey submission, a notification containing the survey results is sent to a designated Slack channel.

Jotform and Moxie integration alternatives

About Jotform

Use Jotform in Latenode to automate data collection and processing. Trigger workflows from new form submissions, validating and routing data to your CRM, database, or other apps. Enrich Jotform data with AI or custom logic, eliminating manual entry and ensuring consistent data handling across your systems.

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

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FAQ Jotform and Moxie

How can I connect my Jotform account to Moxie using Latenode?

To connect your Jotform account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Jotform and click on "Connect".
  • Authenticate your Jotform and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Moxie tickets from Jotform submissions?

Yes, you can! Latenode's visual editor makes it easy to automate ticket creation, ensuring no submission is missed and support teams are immediately notified.

What types of tasks can I perform by integrating Jotform with Moxie?

Integrating Jotform with Moxie allows you to perform various tasks, including:

  • Create new Moxie tickets from qualified Jotform submissions.
  • Update existing Moxie tickets with new Jotform data.
  • Send customized confirmation messages via Moxie after form submissions.
  • Analyze form data and trigger specific Moxie actions based on responses.
  • Prioritize support tickets based on Jotform submission urgency.

How do I handle conditional logic with Jotform data?

Latenode's visual editor and JavaScript support allows you to create complex conditional workflows based on Jotform data, directly influencing Moxie actions.

Are there any limitations to the Jotform and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large file uploads from Jotform might impact workflow execution speed.
  • Complex form structures may require advanced configuration.
  • Real-time data synchronization is subject to API rate limits.

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