How to connect JustCall and AI Agent
Create a New Scenario to Connect JustCall and AI Agent
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or AI Agent will be your first step. To do this, click "Choose an app," find JustCall or AI Agent, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI Agent Node
Next, click the plus (+) icon on the JustCall node, select AI Agent from the list of available apps, and choose the action you need from the list of nodes within AI Agent.


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Authenticate AI Agent
Now, click the AI Agent node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI Agent settings. Authentication allows you to use AI Agent through Latenode.
Configure the JustCall and AI Agent Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and AI Agent Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring JustCall, AI Agent, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and AI Agent integration works as expected. Depending on your setup, data should flow between JustCall and AI Agent (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and AI Agent
JustCall + AI Agent + Google Sheets: When a new text message is received in JustCall, the AI Agent analyzes its sentiment. The sentiment analysis results are then added as a new row in a Google Sheet for performance tracking.
JustCall + AI Agent + Slack: Upon receiving a missed call in JustCall, the AI Agent generates a summary of potential reasons for the missed call. This summary is then sent to a designated Slack channel to keep the team informed.
JustCall and AI Agent integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
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See how Latenode works
FAQ JustCall and AI Agent
How can I connect my JustCall account to AI Agent using Latenode?
To connect your JustCall account to AI Agent on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and AI Agent accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize JustCall call transcripts with AI Agent?
Yes, easily! Use Latenode to trigger AI Agent after each JustCall call. Get instant summaries & key insights without manual work, improving efficiency.
What types of tasks can I perform by integrating JustCall with AI Agent?
Integrating JustCall with AI Agent allows you to perform various tasks, including:
- Analyze call sentiment to identify customer satisfaction trends.
- Automatically tag calls based on topics discussed using AI.
- Create leads from phone calls using AI-powered data extraction.
- Send personalized follow-up messages after each call.
- Update CRM records with AI-generated call summaries.
How secure is JustCall data when processed by AI Agent in Latenode?
Latenode uses secure data transfer and encryption. You control data access and can audit all workflow executions for compliance needs.
Are there any limitations to the JustCall and AI Agent integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI Agent analysis is limited by its model capabilities.
- Large call volumes can impact workflow execution time.
- Integration depends on JustCall and AI Agent API availability.