JustCall and Microsoft Teams Integration

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JustCall

Microsoft Teams

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect JustCall and Microsoft Teams

Create a New Scenario to Connect JustCall and Microsoft Teams

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Microsoft Teams will be your first step. To do this, click "Choose an app," find JustCall or Microsoft Teams, and select the appropriate trigger to start the scenario.

Add the JustCall Node

Select the JustCall node from the app selection panel on the right.

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JustCall

Configure the JustCall

Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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JustCall

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Connect JustCall

Sign In

Run node once

Add the Microsoft Teams Node

Next, click the plus (+) icon on the JustCall node, select Microsoft Teams from the list of available apps, and choose the action you need from the list of nodes within Microsoft Teams.

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JustCall

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Microsoft Teams

Authenticate Microsoft Teams

Now, click the Microsoft Teams node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Microsoft Teams settings. Authentication allows you to use Microsoft Teams through Latenode.

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JustCall

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Microsoft Teams

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#2 Microsoft Teams

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Connect Microsoft Teams

Sign In

Run node once

Configure the JustCall and Microsoft Teams Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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JustCall

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Microsoft Teams

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Microsoft Teams Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the JustCall and Microsoft Teams Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Microsoft Teams

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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring JustCall, Microsoft Teams, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Microsoft Teams integration works as expected. Depending on your setup, data should flow between JustCall and Microsoft Teams (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect JustCall and Microsoft Teams

JustCall + Google Sheets + Microsoft Teams: When a new call is missed in JustCall, the call details are logged in a Google Sheet. A summary of the missed call is then sent to a Microsoft Teams channel.

Microsoft Teams + JustCall + HubSpot: When a message about a missed call is posted to a Microsoft Teams channel, the information is used to create a new contact in HubSpot. This allows for quick follow-up with potential customers.

JustCall and Microsoft Teams integration alternatives

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

About Microsoft Teams

Use Microsoft Teams in Latenode to automate notifications and approvals. Instead of manual updates, automatically post messages based on triggers from other apps (like CRM or databases). Streamline workflows and improve team communication by connecting Teams to your automated processes without complex coding.

See how Latenode works

FAQ JustCall and Microsoft Teams

How can I connect my JustCall account to Microsoft Teams using Latenode?

To connect your JustCall account to Microsoft Teams on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select JustCall and click on "Connect".
  • Authenticate your JustCall and Microsoft Teams accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get Teams notifications for new JustCall calls?

Yes, you can! Latenode's visual editor makes it easy to trigger Teams notifications upon new JustCall calls, ensuring your team stays informed. Plus, use JavaScript for advanced filtering.

What types of tasks can I perform by integrating JustCall with Microsoft Teams?

Integrating JustCall with Microsoft Teams allows you to perform various tasks, including:

  • Send Microsoft Teams messages for missed JustCall calls.
  • Create new Microsoft Teams channels from JustCall call data.
  • Post summaries of JustCall call recordings in Microsoft Teams.
  • Update Microsoft Teams status based on JustCall call activity.
  • Automatically invite Teams users to join a JustCall call.

HowdoIcreatecustomizedJustCallcallreportswithLatenode?

Latenode allows you to create highly customized reports using JavaScript code blocks and AI steps to extract, format, and deliver precise data to Teams.

Are there any limitations to the JustCall and Microsoft Teams integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows with high data volumes may require optimization.
  • Real-time updates depend on the polling interval configured in Latenode.
  • Advanced features may necessitate some familiarity with JavaScript.

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