How to connect JustCall and Moxie
Create a New Scenario to Connect JustCall and Moxie
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Moxie will be your first step. To do this, click "Choose an app," find JustCall or Moxie, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moxie Node
Next, click the plus (+) icon on the JustCall node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.


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Moxie

Authenticate Moxie
Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.
Configure the JustCall and Moxie Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Moxie Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Moxie
Trigger on Webhook
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JustCall
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring JustCall, Moxie, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the JustCall and Moxie integration works as expected. Depending on your setup, data should flow between JustCall and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Moxie
JustCall + Moxie + Slack: When a call is missed in JustCall, a new ticket is created in Moxie and a message is sent to a designated Slack channel to notify the team for prompt follow-up.
Moxie + JustCall + Google Sheets: Whenever a Moxie chat or a JustCall call ends, the transcript or call details are logged into a Google Sheet for detailed analysis and record keeping.
JustCall and Moxie integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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See how Latenode works
FAQ JustCall and Moxie
How can I connect my JustCall account to Moxie using Latenode?
To connect your JustCall account to Moxie on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Moxie accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I log JustCall calls as Moxie cases?
Yes, you can! Latenode's visual editor makes it easy to automate case creation in Moxie based on JustCall call data, saving your support team valuable time with zero code.
What types of tasks can I perform by integrating JustCall with Moxie?
Integrating JustCall with Moxie allows you to perform various tasks, including:
- Automatically create a Moxie case after each JustCall call.
- Update Moxie case details with JustCall call transcripts using AI.
- Trigger JustCall callbacks based on Moxie case status changes.
- Send SMS surveys via JustCall after Moxie case resolution.
- Sync JustCall contact data with Moxie customer profiles.
How does Latenode handle JustCall's call recording storage?
Latenode can automate downloading, parsing, and storage of JustCall recordings to your preferred storage with advanced workflows.
Are there any limitations to the JustCall and Moxie integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization may be subject to API rate limits.
- Custom field mapping requires familiarity with JustCall and Moxie data structures.
- Complex workflows involving large datasets may require optimized node configurations.