How to connect JustCall and OpenAI ChatGPT
Create a New Scenario to Connect JustCall and OpenAI ChatGPT
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or OpenAI ChatGPT will be your first step. To do this, click "Choose an app," find JustCall or OpenAI ChatGPT, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI ChatGPT Node
Next, click the plus (+) icon on the JustCall node, select OpenAI ChatGPT from the list of available apps, and choose the action you need from the list of nodes within OpenAI ChatGPT.


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Authenticate OpenAI ChatGPT
Now, click the OpenAI ChatGPT node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI ChatGPT settings. Authentication allows you to use OpenAI ChatGPT through Latenode.
Configure the JustCall and OpenAI ChatGPT Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and OpenAI ChatGPT Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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OpenAI ChatGPT
Trigger on Webhook
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JustCall
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring JustCall, OpenAI ChatGPT, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and OpenAI ChatGPT integration works as expected. Depending on your setup, data should flow between JustCall and OpenAI ChatGPT (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and OpenAI ChatGPT
JustCall + OpenAI ChatGPT + Google Sheets: When a new text message is received in JustCall, send it to OpenAI ChatGPT for sentiment analysis. The analyzed sentiment is then logged into a Google Sheets spreadsheet for review.
JustCall + OpenAI ChatGPT + Slack: When a new text message is received in JustCall, summarize the content using OpenAI ChatGPT. Then, post the summary to a dedicated Slack channel for quick review of call outcomes.
JustCall and OpenAI ChatGPT integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About OpenAI ChatGPT
Integrate ChatGPT into Latenode for automated content generation, sentiment analysis, and smart replies. Create workflows that analyze text, classify data, and personalize customer interactions. Combine AI power with Latenode's flexibility: orchestrate complex processes, manage data flow, and connect to any app via API—all without code.
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See how Latenode works
FAQ JustCall and OpenAI ChatGPT
How can I connect my JustCall account to OpenAI ChatGPT using Latenode?
To connect your JustCall account to OpenAI ChatGPT on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and OpenAI ChatGPT accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize JustCall call transcripts with OpenAI?
Yes, you can! Latenode's visual editor makes it simple to trigger OpenAI ChatGPT to summarize call transcripts, saving your team time and providing quick insights.
What types of tasks can I perform by integrating JustCall with OpenAI ChatGPT?
Integrating JustCall with OpenAI ChatGPT allows you to perform various tasks, including:
- Automatically categorizing call reasons based on conversation content.
- Generating personalized follow-up messages after a call ends.
- Creating summaries of customer interactions for better CRM insights.
- Analyzing call sentiment to improve customer service strategies.
- Transcribing voicemails and routing them based on detected keywords.
Can I use JavaScript to customize my JustCall and OpenAI flows?
Yes! Latenode allows adding JavaScript code blocks for advanced JustCall and OpenAI ChatGPT customization, ensuring flexible automation.
Are there any limitations to the JustCall and OpenAI ChatGPT integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of both JustCall and OpenAI ChatGPT APIs apply.
- Complex workflows may require optimization for efficient execution.
- Accuracy of AI-generated content depends on the quality of the input data.