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How to connect JustCall and Pinecone
Create a New Scenario to Connect JustCall and Pinecone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Pinecone will be your first step. To do this, click "Choose an app," find JustCall or Pinecone, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
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Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pinecone Node
Next, click the plus (+) icon on the JustCall node, select Pinecone from the list of available apps, and choose the action you need from the list of nodes within Pinecone.
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Authenticate Pinecone
Now, click the Pinecone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pinecone settings. Authentication allows you to use Pinecone through Latenode.
Configure the JustCall and Pinecone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Pinecone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring JustCall, Pinecone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Pinecone integration works as expected. Depending on your setup, data should flow between JustCall and Pinecone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Pinecone
JustCall + Pinecone + Salesforce: When a new call ends in JustCall, the call details are upserted into Pinecone. Then, the contact's record in Salesforce is updated with a link to the Pinecone entry.
JustCall + Pinecone + Slack: After a new call transcript becomes available (simulated by JustCall new contact), analyze it in Pinecone using search with text, then alert the relevant sales rep via Slack with the key customer issues identified.
JustCall and Pinecone integration alternatives
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Pinecone
Use Pinecone in Latenode to build scalable vector search workflows. Store embeddings from AI models, then use them to find relevant data. Automate document retrieval or personalized recommendations. Connect Pinecone with other apps via Latenode, bypassing complex coding and scaling easily with our pay-as-you-go pricing.
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FAQ JustCall and Pinecone
How can I connect my JustCall account to Pinecone using Latenode?
To connect your JustCall account to Pinecone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Pinecone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze call sentiment and store results?
Yes, you can analyze JustCall call sentiment and store it in Pinecone using Latenode. Leverage Latenode's AI blocks for analysis and seamlessly store insights for future use.
What types of tasks can I perform by integrating JustCall with Pinecone?
Integrating JustCall with Pinecone allows you to perform various tasks, including:
- Enrich Pinecone vector data with customer interaction details from JustCall.
- Trigger JustCall actions based on vector similarity searches within Pinecone.
- Store call transcript summaries from JustCall into Pinecone for analysis.
- Update Pinecone with new customer data gathered during JustCall interactions.
- Visualize combined JustCall and Pinecone data using Latenode's data tools.
Can I trigger workflows from JustCall events in Latenode?
Yes, Latenode allows triggering workflows from JustCall events, like calls or SMS, enabling real-time automations and data updates in Pinecone.
Are there any limitations to the JustCall and Pinecone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- High-volume call data processing may impact workflow execution time.
- Pinecone vector database size can affect search performance.
