JustCall and Salesforce Integration

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Automatically create or update Salesforce leads after JustCall interactions. Latenode’s visual editor simplifies complex call data mapping, while flexible JavaScript nodes allow deeper customization, all at an affordable pay-per-execution cost.

Swap Apps

JustCall

Salesforce

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect JustCall and Salesforce

Create a New Scenario to Connect JustCall and Salesforce

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Salesforce will be your first step. To do this, click "Choose an app," find JustCall or Salesforce, and select the appropriate trigger to start the scenario.

Add the JustCall Node

Select the JustCall node from the app selection panel on the right.

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JustCall

Configure the JustCall

Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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JustCall

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Connect JustCall

Sign In

Run node once

Add the Salesforce Node

Next, click the plus (+) icon on the JustCall node, select Salesforce from the list of available apps, and choose the action you need from the list of nodes within Salesforce.

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Salesforce

Authenticate Salesforce

Now, click the Salesforce node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Salesforce settings. Authentication allows you to use Salesforce through Latenode.

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JustCall

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Salesforce

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Connect Salesforce

Sign In

Run node once

Configure the JustCall and Salesforce Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the JustCall and Salesforce Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring JustCall, Salesforce, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Salesforce integration works as expected. Depending on your setup, data should flow between JustCall and Salesforce (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect JustCall and Salesforce

JustCall + Salesforce + Slack: When a call is missed in JustCall, a new lead is created in Salesforce. A notification is then sent to a designated Slack channel to alert the sales team for prompt follow-up.

JustCall + Salesforce + Google Sheets: When a new contact is created in JustCall, the contact is also created in Salesforce, and their details are logged into Google Sheets for reporting and analysis.

JustCall and Salesforce integration alternatives

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

About Salesforce

Sync Salesforce data with other apps using Latenode. Automate lead qualification and task creation based on CRM events. No more manual data entry: build workflows that trigger actions across your stack. Use Latenode's visual editor and flexible scripting to create custom logic and scale automation without code limits.

See how Latenode works

FAQ JustCall and Salesforce

How can I connect my JustCall account to Salesforce using Latenode?

To connect your JustCall account to Salesforce on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select JustCall and click on "Connect".
  • Authenticate your JustCall and Salesforce accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Salesforce contacts after JustCall calls?

Yes, you can! Latenode’s visual editor makes it easy to map JustCall call data to Salesforce fields, ensuring your contact records are always up-to-date, saving you time and improving data accuracy.

What types of tasks can I perform by integrating JustCall with Salesforce?

Integrating JustCall with Salesforce allows you to perform various tasks, including:

  • Create a new Salesforce lead from a missed JustCall call.
  • Log JustCall call details and recordings on Salesforce contact records.
  • Automatically trigger JustCall SMS messages from Salesforce record updates.
  • Update Salesforce opportunity stages based on JustCall call outcomes.
  • Send follow-up emails via Salesforce after a JustCall call ends.

WhatJustCallfeaturesareavailablewhenusingLatenodeforautomation?

Latenode supports JustCall triggers like new calls and SMS, plus actions to manage contacts and campaigns, letting you build custom workflows beyond standard integrations.

Are there any limitations to the JustCall and Salesforce integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript coding.
  • Real-time updates are subject to JustCall and Salesforce API rate limits.
  • Custom Salesforce fields need manual mapping during workflow setup.

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