How to connect JustCall and Sinch
Create a New Scenario to Connect JustCall and Sinch
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Sinch will be your first step. To do this, click "Choose an app," find JustCall or Sinch, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Sinch Node
Next, click the plus (+) icon on the JustCall node, select Sinch from the list of available apps, and choose the action you need from the list of nodes within Sinch.


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Sinch

Authenticate Sinch
Now, click the Sinch node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sinch settings. Authentication allows you to use Sinch through Latenode.
Configure the JustCall and Sinch Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Sinch Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Sinch
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring JustCall, Sinch, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Sinch integration works as expected. Depending on your setup, data should flow between JustCall and Sinch (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Sinch
JustCall + Slack: When a call is missed in JustCall, a notification is sent to a specified Slack channel to alert the team for a prompt follow-up.
JustCall + Google Sheets: Logs details of every missed call in JustCall to a Google Sheet for reporting and analysis. The Google Sheet will keep track of the call details.
JustCall and Sinch integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Sinch
Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.
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See how Latenode works
FAQ JustCall and Sinch
How can I connect my JustCall account to Sinch using Latenode?
To connect your JustCall account to Sinch on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Sinch accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate SMS appointment reminders using JustCall and Sinch integration?
Yes, you can! Latenode’s visual editor makes setup easy, even for complex logic. Send reminders via JustCall based on Sinch data and improve customer engagement.
What types of tasks can I perform by integrating JustCall with Sinch?
Integrating JustCall with Sinch allows you to perform various tasks, including:
- Automatically logging JustCall call details as new events in Sinch.
- Creating new Sinch contacts from JustCall call leads.
- Sending SMS notifications via Sinch upon receiving a call in JustCall.
- Updating Sinch contact information based on JustCall call outcomes.
- Triggering JustCall calls when specific events occur within Sinch.
HowcanIcentralizecallanalyticsfromJustCallandSinchinLatenode?
Latenode lets you combine data streams from both platforms for unified reporting, unlocking insights beyond individual app dashboards.
Are there any limitations to the JustCall and Sinch integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Real-time synchronization depends on API availability and rate limits.
- Some advanced features might need a higher-tier Latenode subscription.