How to connect JustCall and SmartSuite
Create a New Scenario to Connect JustCall and SmartSuite
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or SmartSuite will be your first step. To do this, click "Choose an app," find JustCall or SmartSuite, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the SmartSuite Node
Next, click the plus (+) icon on the JustCall node, select SmartSuite from the list of available apps, and choose the action you need from the list of nodes within SmartSuite.


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Authenticate SmartSuite
Now, click the SmartSuite node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your SmartSuite settings. Authentication allows you to use SmartSuite through Latenode.
Configure the JustCall and SmartSuite Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and SmartSuite Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring JustCall, SmartSuite, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and SmartSuite integration works as expected. Depending on your setup, data should flow between JustCall and SmartSuite (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and SmartSuite
JustCall + SmartSuite + Slack: When a call is missed in JustCall, a new record is created in SmartSuite to log the details. A notification is then sent to a Slack channel informing the sales team of the missed call.
SmartSuite + JustCall + Twilio: When a new support request is created in SmartSuite, an automated SMS reply is sent via Twilio using JustCall to acknowledge the request.
JustCall and SmartSuite integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About SmartSuite
Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.
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See how Latenode works
FAQ JustCall and SmartSuite
How can I connect my JustCall account to SmartSuite using Latenode?
To connect your JustCall account to SmartSuite on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and SmartSuite accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update SmartSuite with JustCall call details?
Yes, you can! With Latenode, instantly update SmartSuite records with call logs from JustCall, ensuring your data stays synchronized and you gain a comprehensive view of customer interactions.
What types of tasks can I perform by integrating JustCall with SmartSuite?
Integrating JustCall with SmartSuite allows you to perform various tasks, including:
- Automatically creating new SmartSuite records for missed JustCall calls.
- Logging all JustCall call activity directly within specific SmartSuite projects.
- Triggering outbound JustCall calls based on status changes in SmartSuite.
- Sending SMS notifications via JustCall when new SmartSuite tasks are created.
- Updating contact information in SmartSuite after each JustCall interaction.
Can I use JavaScript code to enhance the JustCall integration?
Yes! Latenode allows incorporating custom JavaScript to tailor the JustCall integration to your exact needs, adding unique logic and data manipulation.
Are there any limitations to the JustCall and SmartSuite integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Real-time data synchronization depends on the API rate limits of both apps.
- Some advanced JustCall features might not have dedicated Latenode blocks.