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How to connect JustCall and Vapi
Create a New Scenario to Connect JustCall and Vapi
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Vapi will be your first step. To do this, click "Choose an app," find JustCall or Vapi, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
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Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vapi Node
Next, click the plus (+) icon on the JustCall node, select Vapi from the list of available apps, and choose the action you need from the list of nodes within Vapi.
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Authenticate Vapi
Now, click the Vapi node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vapi settings. Authentication allows you to use Vapi through Latenode.
Configure the JustCall and Vapi Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Vapi Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring JustCall, Vapi, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Vapi integration works as expected. Depending on your setup, data should flow between JustCall and Vapi (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Vapi
JustCall + Vapi + Google Sheets: When a new call is registered in JustCall, Vapi analyzes the call and Google Sheets records the call data and the sentiment analysis results in a new row.
JustCall + Vapi + Salesforce: When a new call is registered in JustCall, Vapi analyzes the call. The recording is saved as a Salesforce attachment on the corresponding lead record.
JustCall and Vapi integration alternatives
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Vapi
Use Vapi in Latenode to validate and standardize address data. Ensure accurate deliveries and prevent errors by cleaning addresses directly within your workflows. Vapi integration inside Latenode makes data cleaning repeatable and scalable without extra coding. Automate address verification as part of lead gen, order processing, or CRM upkeep.
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FAQ JustCall and Vapi
How can I connect my JustCall account to Vapi using Latenode?
To connect your JustCall account to Vapi on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Vapi accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate personalized call follow-ups using Vapi?
Yes, with Latenode. Automatically trigger Vapi to send personalized SMS messages after JustCall calls. This improves customer engagement and streamlines communication workflows via advanced logic.
What types of tasks can I perform by integrating JustCall with Vapi?
Integrating JustCall with Vapi allows you to perform various tasks, including:
- Automatically transcribe JustCall voice calls using Vapi's AI.
- Send automated SMS follow-ups after calls based on call outcomes.
- Analyze call sentiment to identify customer satisfaction levels.
- Create personalized voicemail drops using Vapi based on JustCall data.
- Trigger outbound Vapi calls when specific events occur in JustCall.
How secure is my JustCall data when using Latenode integrations?
Latenode uses secure authentication protocols and encryption to protect your JustCall data during integration and workflow execution.
Are there any limitations to the JustCall and Vapi integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large call volumes might impact Vapi transcription processing times.
- Custom Vapi features require understanding of API and JavaScript.
- Initial setup requires configuring appropriate permissions for both apps.
