JustCall and Vitally Integration

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Automatically log JustCall activity in Vitally to track customer engagement. Latenode’s visual editor makes it easier to customize data flows, while affordable pricing supports enterprise-grade scaling for call insights.

Swap Apps

JustCall

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect JustCall and Vitally

Create a New Scenario to Connect JustCall and Vitally

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Vitally will be your first step. To do this, click "Choose an app," find JustCall or Vitally, and select the appropriate trigger to start the scenario.

Add the JustCall Node

Select the JustCall node from the app selection panel on the right.

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JustCall

Configure the JustCall

Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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JustCall

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Connect JustCall

Sign In

Run node once

Add the Vitally Node

Next, click the plus (+) icon on the JustCall node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Vitally

Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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JustCall

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Vitally

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Connect Vitally

Sign In

Run node once

Configure the JustCall and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Vitally Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the JustCall and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Save and Activate the Scenario

After configuring JustCall, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Vitally integration works as expected. Depending on your setup, data should flow between JustCall and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect JustCall and Vitally

JustCall + Vitally + Slack: When a new contact is created in JustCall, their information is used to search for the user in Vitally. If the user is found, Vitally is updated. Finally, a message is sent to a Slack channel notifying the sales team about the contact update in Vitally.

Vitally + JustCall + Google Sheets: When a user is updated in Vitally, their information is used to find the corresponding contact in JustCall. Key information about the call, in addition to their Vitally data, will be logged in Google Sheets.

JustCall and Vitally integration alternatives

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ JustCall and Vitally

How can I connect my JustCall account to Vitally using Latenode?

To connect your JustCall account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select JustCall and click on "Connect".
  • Authenticate your JustCall and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Vitally updates based on JustCall activity?

Yes, you can! Latenode allows real-time triggers so when calls are completed in JustCall, Vitally can update customer health scores instantly, improving customer success workflows.

What types of tasks can I perform by integrating JustCall with Vitally?

Integrating JustCall with Vitally allows you to perform various tasks, including:

  • Automatically creating Vitally user records from new JustCall contacts.
  • Logging JustCall call activity as events within Vitally.
  • Updating user traits in Vitally based on JustCall call outcomes.
  • Triggering customer success workflows in Vitally after specific call events.
  • Analyzing call data from JustCall within Vitally's customer segmentation.

How do I handle errors during JustCall data synchronization?

Latenode's built-in error handling allows you to catch and manage synchronization failures between JustCall and Vitally, ensuring data integrity and reliability.

Are there any limitations to the JustCall and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the API rate limits of JustCall and Vitally.
  • Complex data transformations may require custom JavaScript code.
  • Historical data migration from JustCall to Vitally might need manual configuration.

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