Kintone and Vitally Integration

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Automatically update Vitally customer data based on new Kintone records and trigger tailored engagement. Latenode's visual editor and affordable execution pricing make custom integrations easier to scale.

Swap Apps

Kintone

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Kintone and Vitally

Create a New Scenario to Connect Kintone and Vitally

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kintone, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kintone or Vitally will be your first step. To do this, click "Choose an app," find Kintone or Vitally, and select the appropriate trigger to start the scenario.

Add the Kintone Node

Select the Kintone node from the app selection panel on the right.

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Kintone

Configure the Kintone

Click on the Kintone node to configure it. You can modify the Kintone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Vitally Node

Next, click the plus (+) icon on the Kintone node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Vitally

Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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Sign In

Run node once

Configure the Kintone and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Kintone and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Kintone, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Kintone and Vitally integration works as expected. Depending on your setup, data should flow between Kintone and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Kintone and Vitally

Kintone + Vitally + Slack: When a new customer record is created in Kintone, the details are added to Vitally as a new user. Then, a notification is sent to the account manager in Slack.

Kintone + Vitally + Google Sheets: When a form is submitted in Kintone, the user data is retrieved from Vitally using the Vitally ID. This data is then updated in a Google Sheets spreadsheet.

Kintone and Vitally integration alternatives

About Kintone

Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ Kintone and Vitally

How can I connect my Kintone account to Vitally using Latenode?

To connect your Kintone account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Kintone and click on "Connect".
  • Authenticate your Kintone and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Vitally customer data from Kintone entries?

Yes, you can! Latenode allows real-time syncing of Kintone data to Vitally. Automatically update customer attributes and segments for improved customer success tracking. No coding required!

What types of tasks can I perform by integrating Kintone with Vitally?

Integrating Kintone with Vitally allows you to perform various tasks, including:

  • Create Vitally users when new customer records are added to Kintone.
  • Update customer segments in Vitally based on Kintone project status.
  • Trigger alerts in Vitally when a Kintone support ticket is escalated.
  • Log Kintone activity as events in Vitally for complete user insights.
  • Automatically send personalized emails via Vitally based on Kintone data.

Can I use JavaScript functions to transform Kintone data for Vitally?

Yes! Latenode supports JavaScript functions, allowing you to format and manipulate Kintone data to match Vitally's expected data structure.

Are there any limitations to the Kintone and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript coding.
  • Real-time updates are subject to API rate limits of both Kintone and Vitally.
  • Historical data migration from Kintone to Vitally might need batch processing.

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