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How to connect Knack and Canny
Create a New Scenario to Connect Knack and Canny
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Knack, triggered by another scenario, or executed manually (for testing purposes). In most cases, Knack or Canny will be your first step. To do this, click "Choose an app," find Knack or Canny, and select the appropriate trigger to start the scenario.
Add the Knack Node
Select the Knack node from the app selection panel on the right.
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Add the Canny Node
Next, click the plus (+) icon on the Knack node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.
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Authenticate Canny
Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.
Configure the Knack and Canny Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Knack and Canny Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Knack, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Knack and Canny integration works as expected. Depending on your setup, data should flow between Knack and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Knack and Canny
Knack + Canny + Slack: When a new record is created in Knack regarding a product issue, a new post is created in Canny to gather feedback. The product team is then notified in Slack about the new Canny post.
Canny + Knack + Google Sheets: When a new post is created in Canny, the details are added as a new record in a Knack database. Subsequently, a summary of the feature requests is added as a new row in Google Sheets.
Knack and Canny integration alternatives
About Knack
Use Knack with Latenode to build custom database apps and automate workflows. Connect Knack data to other services, like CRMs or marketing tools, without code. Latenode lets you transform and route Knack data, create advanced logic, and scale automation beyond Knack's built-in limits, all visually and affordably.
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About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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See how Latenode works
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FAQ Knack and Canny
How can I connect my Knack account to Canny using Latenode?
To connect your Knack account to Canny on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Knack and click on "Connect".
- Authenticate your Knack and Canny accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Canny posts from new Knack records?
Yes, you can! Latenode's visual editor makes it easy to trigger Canny post creation from Knack data, ensuring user feedback is instantly captured and processed. Scale your feedback loop with ease.
What types of tasks can I perform by integrating Knack with Canny?
Integrating Knack with Canny allows you to perform various tasks, including:
- Create new Canny posts from new or updated Knack database records.
- Update Knack records when Canny post status changes.
- Automatically close Knack tasks based on Canny feedback resolution.
- Sync user data between Knack and Canny for unified customer views.
- Trigger custom notifications via email/Slack based on Canny activity.
What Knack data can Latenode access to trigger Canny actions?
Latenode can access any data from your Knack database exposed via the API, enabling highly specific triggers and detailed Canny post creation.
Are there any limitations to the Knack and Canny integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript or AI-assisted blocks.
- Rate limits imposed by Knack and Canny can affect high-volume workflows.
- Custom field mappings require careful configuration during setup.
